Productions, etc.).
Troubleshoot and resolve system issues, errors, and user-reported problems.
Monitor system performance and ensure data integrity.
Collaborate with business users to gather requirements and translate them into system solutions.
Analyze existing workflows and recommend improvements using NetSuite capabilities.
Maintain and configure NetSuite modules including Financials, Inventory, Order Management, and CRM.
Manage user roles, permissions, and access controls.
Support regular system updates and testing.
Develop and maintain saved searches, reports, and dashboards.
Ensure accurate and timely reporting to support business decision-making.
Create and maintain user guides, SOPs, and training materials.
Conduct training sessions for new users and system updates.
Support ERP-rated projects such as new module rollouts, integrations, and process automation.
Assist in UAT (User Acceptance Testing) and post-implementation support.
Bachelor's degree in Information Systems, Computer Science, Business, or related field.
5 years of experience in ERP support, preferably with NetSuite.
Netsuite Admistrator or Suite Foundation certification is preferred.
Strong understanding of NetSuite ERP modules and configuration.
Analytical mindset with strong problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Familiarity with SuiteScript, SuiteFlow, or SuiteAnalytics is a plus.
Knowledge of SAP will be advantage.
5 days work week.
Transport provided at Jurong East and Woodlands MRT station.