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Systems Engineer (Exchange Online / M365) Job Opening In Ang Mo Kio New Town – Now Hiring ES Recruitment Pte Ltd


Job description

About the role

This is a 1year project renewable contract opportunity for a Systems Engineer (Exchange Online / M365) to join the team at ES Recruitment Pte Ltd.

Based in the Ang Mo Kio North-East Region, this role will focus on providing strategic, high-quality and timely technical support for the company's Microsoft 365 (M365) environment.

As a contract position, the work type is fixed-term.

This is a fully onsite role with rostered weekend shifts

24x7 standby is based on roster schedule and will rotate within the team.

Office hours are 8.30am to 6pm

Overview

The System engineer will be the subject matter expert to assist on the administration and support of the M365, end user support and system.

The engineer will require to be equip with M365 administration knowledge, Windows 11 knowledge and operation experience for setup of M365.

Mandatory Skills required: M365 Exchange Online

What we offer: Up to S$5500 Basic + HP Allowance + Up to 1 month Performance Bonus

What you be doing:

System Administration

  • Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
  • Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security
  • Evaluate and propose hardware and software upgrades (e.g. Tech Refresh) to end user equipment
  • Collaborate with the IT support team to resolve escalated issues and coordinate with vendors troubleshooting when necessary.

  • Perform imaging and reimaging tasks using autopilot for desktops, laptops, and servers, ensuring standardization and security compliance.

  • Provision new and existing endpoints and servers, including installation, configuration, and lifecycle management.

  • Solid Level 2 troubleshooting skills across hardware, software, and basic network issues (e.g., DNS, DHCP, TCP/IP).

User Helpdesk Support

  • Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
  • Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

  • Document and track technical support issues and resolutions in the ticketing system
  • Maintain accurate documentation of processes, configurations, and troubleshooting steps

Project Work

  • Lead client project as Project Manager, overseeing all aspects from inception to completion
  • Conduct annual internal IT assessment and provide actionable recommendations
  • Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
  • Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
  • Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

  • Manage and troubleshoot Active Directory Group Policies (GPOs) to ensure optimal performance and compliance.

  • Fulfil audit requirements of Information Security Management System standards.

  • Perform Quality Assurance testing for changes to end users' equipment (e.g. security patching, application version upgrade, etc.)

Others

  • Any other ad-hoc duties as required by the company from time to time

What we're looking for

  1. Diploma or Degree in Information Technology or a related field
  2. Minimum 2-5 years of relevant experience in M365.

  3. Experience with quality assurance testing and processes
  4. Proficiency in Windows OS installation, configuration, and support.

  5. PowerShell scripting experience required.

    Proficient in automating and scripting tasks using PowerShell
  6. Certifications such as Microsoft Certified: 365 Endpoint Administrator, ITIL v4 foundation at an advantage
  7. Strong communication and teamwork abilities
  8. Ability to work independently and under pressure
  9. Strong work ethic and commitment to quality
  10. Ability to learn new things quickly
  11. Extensive knowledge of Exchange Online administration and configuration, including user/mailbox management, migration, and troubleshooting

About us

ES Recruitment Pte Ltd is a leading provider of IT and technology solutions, serving a diverse range of clients across the Ang Mo Kio North-East Region.

With a strong focus on innovation and customer satisfaction, we are constantly seeking talented individuals to join our growing team and help drive our success.

If you are a passionate and experienced Systems Engineer with a strong background in Microsoft 365 technologies, we encourage you to apply now.

EA License No: 09C4235 I EA Reg: R Hong Mei Lin)

Required Skill Profession

Other General


  • Job Details

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Unlock Your Systems Engineer Potential: Insight & Career Growth Guide


Real-time Systems Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Systems Engineer in Ang Mo Kio New Town, Singapore, highlighting market share and opportunities for professionals in Systems Engineer roles.

30729 Jobs in Singapore
30729
272 Jobs in Ang Mo Kio New Town
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Download Systems Engineer Jobs Trends in Ang Mo Kio New Town and Singapore

Are You Looking for Systems Engineer (Exchange Online / M365) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ES Recruitment Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Systems Engineer (Exchange Online / M365) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Ang Mo Kio New Town. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Systems Engineer (Exchange Online / M365)?

Key qualifications for Systems Engineer (Exchange Online / M365) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Systems Engineer (Exchange Online / M365), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Systems Engineer (Exchange Online / M365) Job Success

ES Recruitment Pte Ltd interview tips for Systems Engineer (Exchange Online / M365)

Here are some tips to help you prepare for and ace your Systems Engineer (Exchange Online / M365) job interview:

Before the Interview:

Research: Learn about the ES Recruitment Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Systems Engineer (Exchange Online / M365) interview at ES Recruitment Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ES Recruitment Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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