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Urgent! Systems Engineer Job Opening In One North – Now Hiring Synapxe

Systems Engineer



Job description

Position Overview

The Systems Support Engineer performs routine systems administration related activities.

They ensure systems operate in a manner that meets business needs and that system improvements are successfully implemented.

They assists with implementing remedial actions in the event of system failures/breakdowns.

They maximise service uptime, maintains system backups, manage service licensing and maintain security standards.

They are required to be on standby with on-call availability with varied shifts including nights, weekends and holidays to resolve systems related incidents.

Role & Responsibilities

Oversee service level agreements and service improvements

  • Assist in developing service-level objectives and targets
  • Maintain log of service level performance metrics
  • Suggest improvements for procedures and controls to enhance performance and client satisfaction
  • Identify recurring incidents and potential issues for senior management

Design and develop new systems

  • Assist with the development of new systems in accordance with business needs and systems requirements
  • Implement systems security and integrity controls
  • Assist with new system testing and implementation procedures
  • Assist with piloting of new tools, technologies, and/or processes
  • Assist with user acceptance tests for the newly deployed systems
  • Perform system upgrades
  • Manage administration of user groups
  • Maintain documentation on current systems set-up and standard operating procedures
  • Implement plans to make systems available to users in a shared, secure and controlled manner for easy adoption

Optimise systems performance

  • Carry out optimisation of system components, updates and upgrades
  • Conduct technical research for software and hardware upgrades
  • Maintain documentation of all conducted system optimisation activities
  • Track key operational metrics, performance, utilisation, throughput and capacity
  • Collate performance and data usage statistics for capacity planning and reporting

Resolve system-related incidents

  • Identify and resolve system-related issues
  • Escalated unresolved system-related issues

Security and Compliance

  • Ensure systems meet top security standards and comply with regulations.

  • Conduct security audits and implement corrective actions.

Requirements

  • Degree in IT or equivalent
  • Minimum 4 years of relevant working experience
  • Relevant vendor-specific certifications (e.g. VMware, Microsoft, RedHat, Nutanix)
  • ITIL Foundation Certification

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    Unlock Your Systems Engineer Potential: Insight & Career Growth Guide


  • Real-time Systems Engineer Jobs Trends in One North, Singapore (Graphical Representation)

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  • Are You Looking for Systems Engineer Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.

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    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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    Synapxe interview tips for Systems Engineer

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