Systems Engineer

Roles & Responsibilities

Key Responsibilities

• Enhance and customize modules within BMC Helix ITSM.
  
  
• Develop and implement workflows, forms, and automation using Helix tools.
  
  
• Integrate BMC Helix with other enterprise systems through REST APIs.
• Troubleshoot application issues and optimize system performance.
  
  
• Collaborate with functional and infrastructure teams on enhancements and upgrades.
  
  

Requirements

• 3–6 years of hands-on experience in BMC Helix development or enhancement.
  
  
• Strong understanding of BMC Helix architecture, workflows, and configurations.
  
  
• Experience with REST API integrations and automation scripts.
  
  
• Familiar with ITSM/ITIL processes.
  
  
• Good documentation and communication skills.
  
  

Job Type: Contract