Systems Engineer

Job description

**Hungry, Humble, Honest, with Heart.**

**The Opportunity**

The Systems Engineer is a customer-focused technical sales professional that provides pre-sales consulting, technical guidance, and hands-on assistance to customers and Nutanix channel partners.

The SE teams and collaborates with Nutanix sales teams to recommend and design effective and appropriate customer solutions based on Nutanix offerings.
The Systems Engineer acts in a consultative fashion and is looked to as an expert in his/her field by the Nutanix sales teams, business partners and customers.

**About the Team**

At Nutanix, we have a hybrid work environment that allows for flexibility and work-life balance.

Whether you prefer to work from the office or from home, we support each other to achieve our goals and deliver exceptional results for our customers.

**Your Role**

+ Articulate the features and benefits of Nutanix solutions and products.
+ Understand the customer’s business drivers and how to map these to a Nutanix solution.
+ Provide technical leadership in the Requirements Discovery, Solution Development, and Solution Proposal stages of the opportunity sales cycle.
+ Provide channel partner enablement for selected channel partners in defined territory to include: regular product and solution updates, customized workshops, SE shadow program, and any other required tasks to enable partner to perform independent pre-sales support for small-to-medium size opportunities.
+ Perform product demonstrations and presentations in support of company road show’s and events.
+ Manage, monitor, and/or perform solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners.
+ Perform technical account management and act as an interface between the sales/pre-sales account teams and technical staff by monitoring and managing technical issues to conclusion, including any required management escalations required to resolve technical issues.
+ Act as interface to Product Management to monitoring and manage feature requests and product roadmap issues to conclusion, including any required management escalations required to resolve related issues.
+ Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering.

**What You Will Bring**

The Systems Engineering candidate should have the ability to assimilate new technologies, have proven customer facing skills at both the C-level and line management level, and be technically strong enough to establish credibility with technical leaders.

Working in tandem with the Nutanix sales teams requires the candidate to have knowledge and experience in sales methodologies and a keen focus on driving positive business outcomes.

The Solutions Architect should also have the following:

+ 7-10+ years’ experience in a customer facing technical role.
+ Mandatory to have in-depth technical experience with virtualization technologies (ESXi or Hyper-V or KVM), data center infrastructure, and/or server/storage/network technologies.
+ Advantage to have strong technical knowledge of Puppets, Chef, Ansible, Docker, Kubernetes and Terraform Jenkin/Hudson or other CI/ DevOPs tools.
+ Advantage to have experience and passion for working in cloud APIs, i.e. AWS, Azure, vSphere/vCloud, OpenStack.
+ Understanding of Enterprise DevOps Principles.
+ Advantage to have knowledge of Containers and Cloud Platforms / PaaS /Kubernetes.
+ Advantage to have technical (hands-on) experience scripting (Python, Powershell, etc).
+ Willing and comfortable with conduct of POC (Proof of Concept), try-out and self-learn of new technologies.
+ Has “does what it takes” attitude to drive success, able to do additional task beyond Systems Engineer scope to win projects.
+ Able to work independently and work as strong team player.
+ Strong interpersonal skills and the ability to communicate professionally with partners, customers, and internal cross-functional teams including Sales, Marketing, and Engineering.
+ A structured thinker with strong presentation and problem-solving skills.
+ Ability to manage multiple projects, determine project urgency and execute detailed action plans.
+ Highest level of personal and professional ethics and integrity.

**Work Arrangement**
This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration.

For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence.

Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer.

Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law.

We hire and promote individuals solely on the basis of qualifications for the job to be filled.

We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

Required Skill Profession

Other General