Responsibilities
Perform basic network troubleshooting
Supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers
Develop and design surveillance or network system with project leader
Deliver projects according to schedule, client’s satisfaction and installation standards
Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address and other Security & Communication systems
Provide support to Project Team on the implementation of new projects
To troubleshoot any technical problems and provide support to users
Analyse equipment failures to determine cause and recommend/take corrective actions
Provide support to projects during DLP period to ensure all rectification works are completed before handover
Requirements
O Levels, Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering
Minimum 3 years of related working experience in Security / CCTV industry
Must be provision in using AI such as ChatGPT and Copilot to enhance productivity and solve work problems
Experience in IP network-based video surveillance, door access control and intrusion system design and setup
Experience in router setup and configuration
A good team player, independent and able to work under pressure
Bilingual in English and Mandarin to liaise with mandarin speaking associates
Able to handle stress; Love challenging tasks
Love to explore new technologies
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