Roles & Responsibilities Responsibilities
- Perform basic network troubleshooting
- Supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers
- Develop and design surveillance or network system with project leader
- Deliver projects according to schedule, client's satisfaction and installation standards
- Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address and other Security & Communication systems
- Provide support to Project Team on the implementation of new projects
- To troubleshoot any technical problems and provide support to users
- Analyse equipment failures to determine cause and recommend/take corrective actions
- Provide support to projects during DLP period to ensure all rectification works are completed before handover
Requirements
- O Levels, Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering
- Minimum 3 years of related working experience in Security / CCTV industry
- Must be provision in using AI such as ChatGPT and Copilot to enhance productivity and solve work problems
- Experience in IP network-based video surveillance, door access control and intrusion system design and setup
- Experience in router setup and configuration
- A good team player, independent and able to work under pressure
- Bilingual in English and Mandarin to liaise with mandarin speaking associates
- Able to handle stress; Love challenging tasks
- Love to explore new technologies
Tell employers what skills you have Preventive Maintenance
Ethics of artificial intelligence
Stress
Artificial Intelligence
Alarm Systems
Telecommunication
Access Control
CCTV
Surveillance
System Design
Network Troubleshooting
IP
Artificial Intelligence Application
Intercom
AV
Electronics
Commissioning
Video Surveillance
Technical Support