Technical Advisor

Job description

Who is Sonar?
Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows.

Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications.

Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies.


Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T‐Mobile.


We believe in developing great products that are supported by great internal teams and a strong culture.

We are highly
committed
to and
obsessed
with the company, users, each other, and our open source community.

We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily.


We are
deliberate
with our decisions with high clarity of intention.

At the same time, we feel extreme urgency and move forward quickly.


And lastly, we are highly
effective
and operationally
efficient .

We operate collectively as One Team to accomplish our goals.


At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations.


Why You Should Apply:
At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster.


Sonar helps to continuously improve code quality and code security while reducing developer toil.

This means that developers can focus on doing more of what they love and less of what they don’t.

Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.


We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany.


Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers.


With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster.


The impact you will have
Grow the usage of the Sonar solution within Accounts
Increase the overall Account Sonar maturity
Lower the risk of Account churn or downgrade
Increase Account satisfaction, reduce the number of escalations
Increase the number of Sonar sponsors in the Account
Establish and maintain Sonar as a Trusted Advisor in the Account
Entice Accounts to stay current on an Active version of Sonar, to get maximal value
Influence Sonar roadmap to meet Account needs
On a daily basis, you will
Actively listen and formalize Account technical pains or other adoption inhibitors
Work on plans to overcome customer pains and inhibitors
Report product technical or functional gaps internally and advocate for their resolution
Evangelize/Promote the Sonar Clean Code concept and Clean as You Code methodology to the customer
Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
Make sure that the Account’s Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
Run Quarterly Business Reviews (QBR) with Account Sales representatives
Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
Contribute to the Account Management plans with Sales Representatives.

Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
Track product development within Sonar in order to maintain product expertise
The skills you will demonstrate
Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
At least 5 years of experience in pre- or post-sales customer-facing activities
High listening skills and the ability to formalize and abstract elements expressed by customers and partners
Excellent presentation skills with strong written and verbal communication skills
Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
Attention to details
A can‐do attitude: challenging the status quo, leading and contributing to key improvements and innovations; Autonomy to run your activity/plans with limited supervision
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Required Skill Profession

Other General