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Urgent! Technical Operations Center Operator Job Opening In Clementi Housing Estate – Now Hiring Globecast Asia Pte Ltd
Globecast is the leading global provider of content management and worldwide transmission services for professional broadcast delivery.
The company operates a secure global satellite and fiber network to manage and transport 10 million hours of video and other rich media each year to direct-to-home satellite platforms; cable, IPTV, mobile and broadband headends; as well as corporate and digital signage networks.
Globecast Asia, headquartered in Singapore is primed to enhance its service offerings in the Asian media landscape.
Globecast is an Orange subsidiary.
We are seeking self-motivated individuals with a global mindset to be part of the Globecast family.
We invite applicants for the following position:
Technical Operations Center Operators
We are seeking a skilled and dedicated Technical Operations Center (TOC) Operator to join our dynamic team in Singapore.
The TOC Operator will be responsible for monitoring, troubleshooting, and maintaining the technical operations of dedicated systems designed to support OTT and broadcast video services.
This includes terrestrial and IP distribution networks, streaming workflows, and acquisition signal paths.
The ideal candidate must have a technical background in broadcast or IP video workflows, excellent communication skills, and the ability to thrive in a fast-paced, high-pressure environment.
This role requires a proactive and customer-focused mindset, ensuring high service availability and prompt resolution of incidents.
Essential Functions :
• Monitor OTT and broadcast networks, video, audio, and streaming services for quality and continuity.
• Manage and triage incidents, performing first-line fault diagnosis and rectification or escalating as needed.
• Respond promptly to technical issues, coordinating troubleshooting and rectification efforts with internal and external stakeholders.
• Configure monitoring systems and perform low-level maintenance of transmission equipment and systems.
• Maintain a strong understanding of operational procedures, workflows, and signal flow.
• Collaborate professionally with TOC staff, fellow operators, and customers to ensure a positive and efficient working environment.
• Ensure clear, concise communication of incidents and technical updates, both verbally and in writing.
• Accurately document incidents, discrepancies, and resolutions, ensuring reports and records are always up to date.
• Take preventative measures to safeguard against faults and ensure continuity of service.
• Read and comprehend high-level signal flow and equipment documentation.
• Participate in shift-based operations, including nights, to support 24/7 service availability.
• Perform other duties as assigned to meet departmental and company needs.
Key Requirements :
• Strong technical background in broadcast or IP video workflows.
• Solid understanding of streaming video and OTT service environments.
• Experience in monitoring video streaming services using probes and monitoring tools.
• Ability to adapt quickly to changing priorities in a deadline-driven environment.
• Excellent communication skills (verbal and written) with strong incident documentation ability.
• Ability to work well under pressure while demonstrating excellent customer service skills.
• Collaborative team player with proactive problem-solving abilities.
• Keen interest in sports and live broadcasting is an advantage.
• Familiarity with cloud-based broadcast/streaming environments (e.g., AWS) is a plus.
• Must be willing to work rotating shifts that include nights, weekends and public holidays.
We regret that only shortlisted candidates will be notified.
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Unlock Your Technical Operations Potential: Insight & Career Growth Guide
Real-time Technical Operations Jobs Trends in Clementi Housing Estate, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Operations in Clementi Housing Estate, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14229 jobs in Singapore and 102 jobs in Clementi Housing Estate. This comprehensive analysis highlights market share and opportunities for professionals in Technical Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Globecast Asia Pte Ltd is currently hiring and seeking a Technical Operations Center Operator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Operations Center Operator Jobs Clementi Housing Estate.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Globecast Asia Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Operations Center Operator Jobs Singapore varies, but the pay scale is rated "Standard" in Clementi Housing Estate. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Operations Center Operator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Operations Center Operator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Operations Center Operator interview at Globecast Asia Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Globecast Asia Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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