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Technical Operations Center Operator Job Opening In Singapore, Singapore – Now Hiring Globecast Asia Pte Ltd


Job description

Globecast is the leading global provider of content management and worldwide transmission services for professional broadcast delivery.

The company operates a secure global satellite and fiber network to manage and transport 10 million hours of video and other rich media each year to direct‑to‑home satellite platforms; cable, IPTV, mobile and broadband headends; as well as corporate and digital signage networks.

Globecast Asia, headquartered in Singapore is primed to enhance its service offerings in the Asian media landscape.

Globecast is an Orange subsidiary.

We are seeking self‑motivated individuals with a global mindset to be part of the Globecast family.

Technical Operations Center Operators

We are seeking a skilled and dedicated Technical Operations Center (TOC) Operator to join our dynamic team in Singapore.

The TOC Operator will be responsible for monitoring, troubleshooting, and maintaining the technical operations of dedicated systems designed to support OTT and broadcast video services.

This includes terrestrial and IP distribution networks, streaming workflows, and acquisition signal paths.

The ideal candidate must have a technical background in broadcast or IP video workflows, excellent communication skills, and the ability to thrive in a fast‑paced, high‑pressure environment.

This role requires a proactive and customer‑focused mindset, ensuring high service availability and prompt resolution of incidents.

Essential Functions

  • Monitor OTT and broadcast networks, video, audio, and streaming services for quality and continuity.

  • Manage and triage incidents, performing first‑line fault diagnosis and rectification or escalating as needed.

  • Respond promptly to technical issues, coordinating troubleshooting and rectification efforts with internal and external stakeholders.

  • Configure monitoring systems and perform low‑level maintenance of transmission equipment and systems.

  • Maintain a strong understanding of operational procedures, workflows, and signal flow.

  • Collaborate professionally with TOC staff, fellow operators, and customers to ensure a positive and efficient working environment.

  • Ensure clear, concise communication of incidents and technical updates, both verbally and in writing.

  • Accurately document incidents, discrepancies, and resolutions, ensuring reports and records are always up to date.

  • Take preventative measures to safeguard against faults and ensure continuity of service.

  • Read and comprehend high‑level signal flow and equipment documentation.

  • Participate in shift‑based operations, including nights, to support 24/7 service availability.

  • Perform other duties as assigned to meet departmental and company needs.

Key Requirements

  • Strong technical background in broadcast or IP video workflows.

  • Solid understanding of streaming video and OTT service environments.

  • Experience in monitoring video streaming services using probes and monitoring tools.

  • Ability to adapt quickly to changing priorities in a deadline‑driven environment.

  • Excellent communication skills (verbal and written) with strong incident documentation ability.

  • Ability to work well under pressure while demonstrating excellent customer service skills.

  • Collaborative team player with proactive problem‑solving abilities.

  • Keen interest in sports and live broadcasting is an advantage.

  • Familiarity with cloud‑based broadcast/streaming environments (e.g., AWS) is a plus.

  • Must be willing to work rotating shifts that include nights, weekends and public holidays.

We regret that only shortlisted candidates will be notified.

#J-18808-Ljbffr

Required Skill Profession

Management & Leadership


  • Job Details

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Unlock Your Technical Operations Potential: Insight & Career Growth Guide


Real-time Technical Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Operations in Singapore, Singapore, highlighting market share and opportunities for professionals in Technical Operations roles.

10978 Jobs in Singapore
10978
9587 Jobs in Singapore
9587
Download Technical Operations Jobs Trends in Singapore and Singapore

Are You Looking for Technical Operations Center Operator Job?

Great news! is currently hiring and seeking a Technical Operations Center Operator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Globecast Asia Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Technical Operations Center Operator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Operations Center Operator?

Key qualifications for Technical Operations Center Operator typically include Management & Leadership and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Operations Center Operator?

To improve your chances of getting hired for Technical Operations Center Operator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Operations Center Operator Job Success

Globecast Asia Pte Ltd interview tips for Technical Operations Center Operator

Here are some tips to help you prepare for and ace your Technical Operations Center Operator job interview:

Before the Interview:

Research: Learn about the Globecast Asia Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Operations Center Operator interview at Globecast Asia Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Globecast Asia Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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