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Technical Partner Manager, GCR Market Job Opening In singapore singapore – Now Hiring Confidential


Job description

WhatsApp is seeking an exceptional individual to serve as a Technical Partner Manager for our strategic clients in the Greater China Region.

If you are a highly motivated team player who has experience in technical consulting, solution engineering and has a strong bias for action and rolling up your sleeves to get things done to unlock the potential of WhatsApp to serve millions of businesses, we would be excited to hear from you.

This role is focused on growing our business on WhatsApp which serves mid and large sized end clients & partners in APAC.

The ideal candidate will establish themselves as a trusted advisor with a customers technical and project teams, act as the subject matter expert with clients & partners as well as maintain API and general technical documentation for internal and external use.

This is a full-time position based in the Singapore office.

Responsibilities:

  • Partner with some of the most exciting businesses in APAC.

    These range from rising startups building their business from scratch through to large enterprises embracing Business Messaging
  • Provide pre & post sales customer/partner engineering, establishing a technical standard
  • Own a customers end-to-end technical consulting experience, working with product teams and local leadership to unblock challenges
  • Provide enablement for engineering, sales, support and partnerships
  • Serve as the liaison between the client and the Marketing Partner Program, Product, and Engineering teams
  • Drive product & feature adoption and ongoing education to clients and partners on new & existing features
  • Support client/partner onboarding, driving technical discussions to increase performance and ROI
  • Minimum Requirements:

  • Bachelors degree in Computer Science, Engineering or related field
  • 10 years experience working in software development, technical consulting, technical support environment with at least 5 years in a client facing role
  • Experience communicating with engineering as well as non-engineering teams, with a proven ability to tailor your communication depending on your audience
  • Experience working with APIs
  • Cloud infrastructure knowledge, VM load balancing, core optimization, database management.
  • Detail-oriented with an ability to prioritize and meet deadlines
  • Familiarity with software and front-end development
  • Excellent verbal and written communication skills
  • Ability to conduct business/technical discussions in Mandarin to meet the requirements of our local Partners
  • Strong problem-solving skills
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    Unlock Your Technical Partner Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

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    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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