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Urgent! Technical Presales Specialist Job Opening In Singapore, Singapore – Now Hiring Success Human Resource Centre Pte Ltd
Technical Expertise and Solution Design
Collaborate with the sales team to identify client needs and craft tailored solutions leveraging eServ’s offerings in finance, payroll, grants management, IT training, contact centre services, and more
Provide in-depth technical presentations and demonstrations of platforms such as Workday, ServiceNow, Tungsten Automation, and Alteryx.
Design and document customized workflows, integrations, and solutions aligned with client requirements.
Contact Centre Solutions
Analyse client requirements for contact centre operations and design solutions that improve efficiency and customer satisfaction.
Demonstrate technical capabilities and tools used in contact centre services, including AWS Connect, CRM platforms, automated workflows, and reporting tools.
Work with clients to optimize call handling, support services, and overall customer engagement strategies.
Stay updated on contact centre technologies such as AWS Connect to provide modern and scalable solutions.
Client Engagement
Serve as a technical point of contact for potential clients during the sales cycle.
Address technical questions, concerns, and objections to build trust and confidence.
Gather feedback from clients to refine and optimize service offerings.
Collaboration and Strategy
Work with cross-functional teams to ensure alignment between client requirements and delivery capabilities.
Contribute to the development of proposals, RFPs, and RFIs with detailed technical input.
Stay updated on industry trends and emerging technologies to inform and enhance eServ’s service portfolio.
Training and Enablement
Conduct training sessions for internal teams to improve their understanding of technical offerings and platforms.
Develop collateral such as case studies, whitepapers, and technical documentation to support the sales process.
Period:
2 years contract (renewable)
Location:
AMK (Shuttle Service provided from Yio Chu Kang MRT)
Working hours:
Mon – Fri: 8.30am - 6pm
Salary:
Up to $8000
Job Requirements:
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field.
Relevant certifications in platforms like Workday, ServiceNow, or Alteryx.
5+ years of experience in a technical presales or solution architect role within BPO, MSP industries or consulting roles.
Proven expertise in platforms like Workday, ServiceNow, Tungsten Automation, and Alteryx.
Familiarity with finance and accounting processes, payroll systems, IT training frameworks, and contact centre operations is advantageous.
Experience with contact centre technologies such as AWS Connect.
Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
Excellent problem-solving and analytical abilities.
Ability to work in a fast-paced, collaborative environment.
Strong organizational and multitasking skills.
Proficient in preparing technical documentation and proposals.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No:R )
Please ensure that applications sent through email are no bigger than 1Mb .
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number:97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore
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Unlock Your Technical Presales Potential: Insight & Career Growth Guide
Real-time Technical Presales Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Presales in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4210 jobs in Singapore and 3656 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Technical Presales roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Success Human Resource Centre Pte Ltd is currently hiring and seeking a Technical Presales Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Presales Specialist Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Success Human Resource Centre Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Presales Specialist Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Presales Specialist typically include Engineering and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Presales Specialist interview at Success Human Resource Centre Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Success Human Resource Centre Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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