Overview
Technical Product Manager (1-year fixed term contract) at ResMed
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed.
The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The Technical Product Manager is responsible for leading the development of the strategy, roadmap, and execution of IT solutions that support business objectives.
The role acts as a bridge between business and technology, translating business requirements into technical solutions, managing product backlogs, and collaborating with engineering and vendor teams to deliver high-quality systems.
The role also involves stakeholder management, performance monitoring, and continuous improvement to ensure IT solutions remain efficient, scalable, and compliant with regulatory requirements.
Responsibilities
- Strategy & Roadmap Development: define and drive product visions and 12- to 18-month roadmaps based on business goals, IT capabilities, and stakeholder requirements; prioritize enhancements, support initiatives, and backlog items to align with vendor roadmaps, operational needs and strategic objectives, considering risks and dependencies.
- Leadership: demonstrate leadership in the face of uncertainty, change, and challenging deadlines; foster teamwork and escalate/resolve issues; act as a bridge between technical and non-technical stakeholders and communicate complex concepts effectively.
- Stakeholder Management: liaise between GTS, business users, engineering teams, external vendors, and managed services partners; oversee intake, review, and refinement of business requirements ensuring clarity, traceability, and alignment with platform capabilities and compliance standards.
- Technical Oversight & Solutioning: collaborate with Solution Architects and engineers to translate requirements into scalable solutions; ensure alignment with enterprise IT architecture, security, and compliance standards.
- Agile Product Development: develop Program Increment (PI) and Sprint plans; allocate resources, define milestones, and ensure timely delivery within budget and quality expectations; lead delivery activities with stakeholders and vendors.
- Operational Support & Continuous Improvement: define and monitor KPIs, analyze incidents and system health, drive proactive improvements; oversee incident response and problem investigation to inform backlog or process enhancements.
Required Qualifications and Experience
- Ability to negotiate competing project and company requirements
- Hands-on experience with Agile/Scrum methodologies and product development lifecycle
- Strong analytical skills with proficiency in data analysis tools (SQL, Tableau, etc.)
- Strong ability to influence across a broad group of stakeholders and adopt a consultative approach
- Experience managing external vendors and working with procurement to ensure integrated delivery and vendor performance
- Ability to build and lead integrated teams across multiple sites
- Ability to achieve objectives with limited supervision
- Independent decision-making and readiness to assume higher-level leadership in critical situations
- Proven problem-solving, decision-making, and financial skills
- Excellent interpersonal and communication skills; ability to work with all organization levels
- Bachelor’s degree in Computer Science, Engineering, Business or related field
- Master’s degree desirable or more than 5 years of related experience in leading cross-functional programs
Preferred Qualifications
- Experience in IT, Product Development, Manufacturing or Supplier Management
- Medical or Pharma industry background
- Vendor management experience overseeing platform delivery, support, and continuous improvement in regulated environments
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Product Management and Marketing
- Industries: Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing
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