Job description
Job Summary
This position is for an experienced Technical Product Training professional with knowledge of Integrated Aircraft Avionics, Cabin Management Systems (CMS), and In-flight Entertainment (IFE) systems to conduct Avionics / CMS & IFE Maintenance Training.
Job Responsibilities
● Evaluate customer technical training needs to determine appropriate training content, objectives, and design
● Develop, conduct, and evaluate effectiveness of technical training for internal and external customers in accordance with Collins Aerospace and/or contract-imposed standards
● Develop training aids and materials, provide demonstrations, and administer tests following training on moderately complex products or modules
● Research, develop, update and maintain new and existing training media and materials
● Ensure accuracy and quality of training products
● Conduct classroom and hands-on training for a variety of Collins Aerospace equipment at domestic and/or international locations
● Maintain overall customer satisfaction for training products and services as assigned
● Use a variety of training delivery techniques to include local and virtual classrooms, computer assisted, and web delivered training
● Represent Collins Aerospace in matters of avionics maintenance training
● Serve as consultant or internal spokesperson for the organization on significant matters related to customer training
● Participate in networks involving coordination among groups of customers, vendors, and internal functional groups
● Manage the delivery of learning content by using various methods of training delivery
● Travel Internationally and domestically, as required, to support training and training development activities
● Work as part of an interdisciplinary team on a variety of projects including assisting with the development of technical publications and other products
● Perform duties as otherwise assigned
● Work with customer, engineering, technical support, and manufacturing to ensure accurate course material
● Communicate effectively with internal and external customers
● Work closely with others to accomplish objectives
Basic Qualifications:
This position requires a bachelor’s degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience.
In the absence of a degree, 9 years of relevant experience is required.
● 5 years’ experience as an avionics maintenance technician and/or training developer for commercial and/or military aircraft platform(s)
● Possess a strong understanding of avionics and maintenance procedures
● Experience operating, maintaining, and troubleshooting aircraft avionics equipment and systems
● Experience with cabin management systems, in-flight entertainment, integrated avionics systems comprising communications, navigation, flight control, audio, flight management, information processing, flight displays, diagnostic, and surveillance products
● Knowledge of industry maintenance standards and specifications (E.g. ATA-104)
● Professional attitude toward work assignments, customer relationships, and company/department goals and vision
● High interpersonal communication skills, and must be able to present material effectively to both internal and external customers
● Strong attention to detail and personal organization
● Ability to read and interpret schematic drawings
● Ability to read and interpret engineering documentation
● Ability to work independently on work as assigned
Preferred Qualifications
● Experience in the use of Flight Manuals and/or Maintenance Manuals in the instruction of complex avionics systems
● Ability to understand and comprehend avionics system and maintenance operations from engineering documentation
Required Skill Profession
Postsecondary Teachers