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Urgent! Technical Sales Manager – Segment (Crush, Liquids, Specialty) Job Opening In Singapore, Singapore – Now Hiring CPM/PACIFIC (PRIVATE) LIMITED

Technical Sales Manager – Segment (Crush, Liquids, Specialty)



Job description

JOB SUMMARY

Under general direction, the Technical Sales Manager is responsible for managing the technical sales aspects including segment, product line & technology packages, and all relevant technical supporting activities throughout the entire sales process.

Successful activities include: collaborating within the sales organization on new customer opportunities, building strong customer relationships, technology training, collecting & analyzing customer/market insights to identify winning technology solutions, and supporting strategic sales growth initiatives.

This is a key role within our organization advising and guiding the technical aspects of the sales process while working within a close collaboration with Global Technical Sales Managers (TSMs) to ensure alignment and leverage global insights and strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Build credible & strong relationships by focusing on:
  • Advocating, coaching, and training for the segment, product line, and/or specific technology.

  • Supporting sales growth opportunities, and proposal development, in a team selling approach with sales managers and sales support operations.

  • Actively supporting sales activities: customer technology needs assessment, alignment with engineering standards, technology decision, product sizing, and strategic account planning.

  • Face to face interactions with customers and identified markets we serve.

  • Developing multiple relationships & communication pathways within a customer organization focused on Engineering and Plant Operations.

  • Support conference strategies including technical presentations and booth support.

  • Maintaining up-to-date understanding of industry trends and technical developments.

  • Identifying opportunities & advise on available technology or service solutions.

  • Clearly articulate Crown’s technology offerings and advantages.

  • Obtaining and coordinating data and recommendations to Sales and Sales
  • Segment and Product Line development:
  • Collaborate with Global Segment Commercial Leads, Engineering, & other Technical Sales Product Managers to develop cohesive standard global product offerings.

  • Develop & Manage standard product line sales tool-kits including sizing programs, sales flow diagrams, mass balances, and a library of sales presentations.

  • Assist marketing collateral development on product lines and new innovations.

  • Support technology discussions to close the deal in an efficient and professional manner.

  • Deliver against sales goals by supporting Sales, Sales Support, & Aftermarket team members.

  • Cross functional & global collaboration.

    Key technical tag for Aftermarket commercial support connecting inquiries into Sales & Engineering as needed.

  • Deep understanding of technology/service value and total cost of ownership, TCO.

  • Support new innovation launches with technical support & training.

  • Contribute to all customer field reports after each customer visits.

  • Develop testing protocols for customer piloting work as required.

  • Perform other related duties as required and assigned.

QUALIFICATIONS AND SKILLS

  • Bachelor’s degree in chemical, or mechanical engineering.

  • Master’s degree preferred.

  • 5+ years Engineering or Operations experience within the Oilseeds complex, preferably in an Oilseeds Crushing or Vegetable Oil Refining, Palm Processing, Biodiesel, and/or Oleochemical business.

  • Demonstrated sales support experience.

  • Strong Competitive desire to succeed & win.

  • High integrity and ethics.

  • Entrepreneurial spirit.

  • Excellent written and verbal communication skills.

  • Effective at problem solving and conflict resolution.

  • Outcome focused with the ability to manage competing priorities and work well under pressure.

  • Strong attention to detail.

  • Technology advocate into customer focus.

  • Establish and maintain effective working relationships with co-workers, customers, and vendors.

  • Responsive to requests and inquiries from internal and external customers.

  • Well-developed presentation skills.

  • Knowledge of computers and applications, such as Microsoft Word, Excel, TEAMS and PowerPoint, SharePoint.

  • Must be able to communicate in English fluently.

    Ability to communicate in a second language – European or Asian languages preferred but not required.

  • Customer relationship management (CRM) experience a plus.

  • Process Modeling experience – ChemCad, Aspen modeling a plus.

  • Ability to travel internationally and domestically up to 25% of the time.

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Required Skill Profession

General Sales



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