Responsibilities:
- Coordinating engineer dispatch, project schedules, and service delivery activities
- Manage incoming service requests and monitor progress against SLAs
- Maintain documentation, service records, and internal reports with high accuracy
- Track inventory, equipment, and logistics for project readiness
- Facilitate communication across technical, customer success, and sales teams
- Recommend and implement workflow improvements for better efficiency and compliance
- Work closely with engineers, project leads, and customer stakeholders to ensure on-time delivery and operational excellence.
Requirements:
- Min Diploma or Degree in Engineering, IT, Operations Management, or related field
- Minimum 2 years of experience in technical support, project coordination, service operations, or logistics coordination
- Exposure to a technology-driven or service delivery environment preferred
- Ability to track multiple projects and ensure timelines are met
- Skilled in executing and refining standard operating processes
- Basic understanding of IT or technical service workflows
- Focused on responsiveness, service recovery, and satisfaction
- Strong ability to maintain accurate records and reports
- Able to coordinate and facilitate between technical and non-technical teams
- Proactive in identifying issues and driving resolution
- Strong focus on precision, planning, and people coordination.
Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R :
(NOTE: The following information should be Included in the Resume.
Thank you)
- Date of Availability
- Detailed Job Scope
- Reason for Leaving for All Employments
- Salary Expectation
Shortlisted candidates will be notified for an interview.
MOM License: 09C3018