Role : Technical Support Network Operations Center (NOC)
Client : Non Banking Client
Location : 31, Science Park Road
Position : 12+ Month contract under U3 Infotech's payroll
Responsibilities:
Role Purpose(s)
The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.
Key Accountabilities
- Monitoring network performance and addressing any anomalies or issues promptly
- Responding to technical inquiries and providing solutions to network-related problems
Job Responsibilities & Duties
- Operates and monitors all systems, applications, network and telecommunication line usage
- Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
- Perform and execute user service requests in accordance with QMS standard.
- Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
- Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
- Day-to-day data center Physical Security Controller to maintain proper security within the data centre
- Maintains and monitors usage of storage media, stationery, etc.
- Generate inventory and statistical reports
- Must be willing to work 24x7 12hr shifts
- Any other duties as and when assigned.
Education Requirements
- Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic
Working Experience Requirements
- Basic knowledge in PC operations and computer networking.
- Experience in computer operations environment
- Fresh diploma graduates are welcome to apply.
Skills Required
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Knowledge of Windows and Linux is preferred
- Knowledge of ITIL foundation is preferred
Shift Allowance & Shift Transport Allowance
- Shift Allowance for night shift, and transport allowance for night shift
Raghunath
Senior Recruitment Consultant
Talent Acquisition Team
Singapore | Australia | Malaysia | Thailand |
Vietnam | India | Philippines| Hong Kong
Singapore Mobile:
Email:
133 Cecil Street, Keck Seng Tower, #14-3,
Singapore
Job Types: Full-time, Contract
Contract length: 12 months
Pay: $3, $3,500.00 per month
Benefits:
Work Location: In person