Responsibilities
Handling technical support cases on-site or through phone, Whatsapp and email
Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
Escalation and liaising with Vendors on reported technical-related cases.
Conduct training or demonstrations to clients or users.
Internal product repair and training
Qualifications
• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude
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