Technical Support Engineer
Reports to: Service Manager
Job Purpose
To support the sales team with on-site or remote demonstrations, installation/training/reparation of the product scope under service responsibility throughout the entire region.
Job Responsibilities:
- Assist in selling standard or customized technical solutions ;
- Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training ;
- Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc.) ;
- Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc.) ;
- Attend company training courses to stay updated on market, technical, and product knowledge
- Monitor changes in market application demand
Requirements:
- Nitec or Diploma in any engineering field
- 2 years of commercial experience in supporting industrial equipment
- Ideally with experience in CNC (Computer Numerical Control) and/or laser technology
- Willingness to travel to Malaysia for business purposes.
- Proficiency in Microsoft Office (Word, Excel), CRM (Customer Relationship Management) software, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) software
Interested candidates who wish to apply for the advertised position, please click on Apply.
We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL SINGAPORE Pte Ltd)
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