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Urgent! Technical Support Job Opening In Singapore, Singapore – Now Hiring ACTIVA MEDIA PTE. LTD.

Technical Support



Job description

Job Responsibilities
Front line support via telephone and emails
Ensure all issues are attended to efficiently
Manage customers requests and enquiries in a professional and timely manner
Liaise with vendor on all hosting matters
Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.


Performs miscellaneous job-related duties as assigned.


Purchase/Renew of domains
Able to perform administrative duties
Installation and maintenance of both computer hardware and software applications
Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
Maintaining our servers
Required Skills
Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.


Relevant experience in supporting IT related duties
Outstanding customer service skills and a dedication to the customer service experience.


Knowledge of FTP, DNS and cPanel preferred.


Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
Ability to multitask and meet specific goals set by supervisors and management.


Experience with documenting procedures.


Ability to troubleshoot basic web hosting and technical procedures as needed.


Proven analytical and problem solving skills.


NITEC/ Diploma in Computer Science, Information Technology or equivalent
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Required Skill Profession

Other General



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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


  • Real-time Technical Support Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9811 jobs in Singapore and 8587 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Technical Support Job?

    Great news! is currently hiring and seeking a Technical Support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ACTIVA MEDIA PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Technical Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Technical Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Technical Support Job Success
    ACTIVA MEDIA PTE. LTD. interview tips for Technical Support

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the ACTIVA MEDIA PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Technical Support interview at ACTIVA MEDIA PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ACTIVA MEDIA PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

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