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Technical Support & Training Specialist Job Opening In Singapore, Singapore – Now Hiring KEENFINITY Group


Job description

Overview

At KEENFINITY, we are a globally leading provider of innovative security and professional communication solutions.

We offer more than just technology—we secure, connect, and amplify the moments that matter in life.

With a heritage of quality and reliability, and a vision driven by innovation, we are shaping the future of communication, security, and manufacturing excellence.

We exceed the expected.

We proudly stand behind industry-leading brands such as Bosch, Electro-Voice, Dynacord, RTS and Telex — names that are synonymous with quality, reliability, and innovation.

Whether it is ensuring security and peace of mind, delivering unparalleled audio experiences, or enabling clear and mission-critical communication, our technologies secure spaces, amplify voices, and deliver excellence.

Responsibilities

  • Act as a subject matter expert in both technical support and product management within the Regional Sales Office (RSO) and National Sales Office (NSO).

  • Responsible for resolving technical issues and proactively identifying and mitigating potential risks.

  • Conduct comprehensive technical training sessions for internal staff and external customers to enhance product knowledge and competencies specific to the assigned product range.

  • Work closely with Product Management to define and provide feedback to support development of appropriate product range in the region.

  • Collaborate with NSO Product Managers to support the planning and reviewing of customer-specific solutions in tendering processes for large-scale projects.

Qualifications

  • Diploma / Degree in a technical or engineering-related discipline.

  • Proven experience in a technical role, including the ability to produce clear and professional technical documentation.

  • Experience with Video Systems is required.

  • Good understanding of the market landscape, including competitor products and industry trends.

  • Proficient in English, with good communication skills for engaging stakeholders at all levels, both internally and externally.

  • Customer-focused mindset with a service-oriented approach.

Additional Information

Our journey as an independent company is just beginning, built on decades of expertise in security and communication technology.

As a Bosch spin-off, we operate in over 90 locations across 50+ countries, delivering state-of-the-art solutions for video surveillance, intrusion detection, access control, and voice alarm systems - all designed to provide security, protect buildings, and assets.

Our portfolio also includes professional audio and conference systems, featuring world class brands like Electro-Voice, Dynacord, RTS, and Telex.

What sets us apart?

We design and manufacture our solutions in our own facilities in Europe, the Americas, and Asia, ensuring quality and innovation at every step.

Beyond our own products, we also offer contract manufacturing services, helping other businesses bring their technology to life.

#J-18808-Ljbffr

Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Technical Support roles.

8482 Jobs in Singapore
8482
7291 Jobs in Singapore
7291
Download Technical Support Jobs Trends in Singapore and Singapore

Are You Looking for Technical Support & Training Specialist Job?

Great news! is currently hiring and seeking a Technical Support & Training Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KEENFINITY Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Technical Support & Training Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support & Training Specialist?

Key qualifications for Technical Support & Training Specialist typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Support & Training Specialist?

To improve your chances of getting hired for Technical Support & Training Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Support & Training Specialist Job Success

KEENFINITY Group interview tips for Technical Support & Training Specialist

Here are some tips to help you prepare for and ace your Technical Support & Training Specialist job interview:

Before the Interview:

Research: Learn about the KEENFINITY Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support & Training Specialist interview at KEENFINITY Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KEENFINITY Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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