Temporary Associate / Director, Vendor Management APAC

Job description

We’re building a relationship-oriented bank for the modern world.

We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

**Job Purpose**

+ This position, based in Singapore supports CIBC’s vendor management activities in the Asia Pacific Region including Singapore, Hong Kong SAR, Beijing, Shanghai, Tokyo, Sydney.

+ To assist the business in relation to completion of Third Party Risk Assessment documentation, to challenge and review said documentation to ensure in line with CIBC governance.
+ To review vendor KPI details and highlight to the business service degradation and assist in vendor oversight and management via regular Service Review governance
+ To ensure requirements are in line with respective regional regulatory framework

**Key Accountabilities**

+ Administer appropriate tooling (Coupa/VendorInsight) which is the solution used to collaborate with both Bank employees and vendors.
+ Validate system held information to ensure it is both accurate and complete.
+ Act as the point of contact for assigned vendor relationships, enhancing communication between vendors and internal business owners impacted by the vendor relationship.
+ Support the expansion of the Vendor Risk Management Program from CIBC Bank across regions Analyze and consolidate data to adhere to requests from Canada related to reporting for the regional affiliates
+ Maintain a clear understanding of how all internal business owners are impacted by the executed contract.
+ Support updating of the internal governance framework to ensure effective oversight of the vendor relationship.
+ Provide guidance to the internal business owners and other key stakeholders to ensure responsibilities outlined within the Vendor Risk Management Program are fully understood.
+ Help ensure strong oversight of all risks related to the vendor and provide internal business owners with visibility of existing and emerging risks.
+ Participate in the assessment of vendor risk, develop mitigation plans and assign monitoring responsibilities.

Complete all risk and performance assessments, as well as other due diligence requirements, after collecting input from internal business owners.
+ Organize required meetings between internal business owners and vendors.
+ Ensure all contracts (Addenda or Statements of Work, for example) that become part of the Master Agreement are fully reviewed and receive appropriate signatures.
+ Work with internal stakeholders to obtain Service Level Agreements (SLA) from vendors and ensure they are appropriately reviewed.

Participate in issue escalation and issue resolution through root cause analysis and preventative actions.
+ Analyze vendor performance issues that are resulting in additional risk to the organization.

Create and maintain dashboards and reporting.

Participate in conversations with regulators, Internal Audit and Compliance, as appropriate.
+ Conduct required reviews of SOC reports or their equivalent, as necessary.
+ Ensure the products provided by the internal and/or external service providers comply with regulatory guidelines
+ Identify training needs related to the products or services provided by the vendor.

**CROSS-FUNCTIONAL RELATIONSHIPS**

+ Wide range of internal and external contacts including directors, senior directors and vice presidents, other technology areas, business clients and vendors.

**Compliance Requirements/Responsibilities**

+ As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

**AUTHORITIES/DECISION RIGHTS**

+ As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

**Knowledge And Skills**

+ 3 to 5 plus years Vendor Management background.

Preference will be given to incumbents with supplier management experience in a financial institutions
+ Knowledge of MAS 658 preferable
+ Financial Services Background
+ Experience Managing Vendor Relationships
+ Knowledge of Vendor Risk Management
+ Analytical and Conceptual Thinking
+ Creative and Strategic Strong Communication Skills
+ Interpersonal, Presentation and Written Integration
+ Joining People, Processes or Systems Influencing and Negotiation Skills Analytical and Problem Solving Resource Management
+ Able to Work Independently
+ Prioritization
+ Contract Review and Management
+ Technologically Adept
+ Microsoft Office
+ Candidates with more experience may be considered as Director.

**WORKING CONDITIONS**

+ Must prioritize and delegate tasks to meet schedules of several concurrent projects and support tasks Required to work outside of normal working days/hours where necessary

**What you need to know**

+ CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.

We seek applicants with a wide range of abilities and we provide an accessible candidate experience.

If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
+ You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

**Job Location**

One Raffles Place Twr 2 #12-61

**Employment Type**

Temporary (Fixed Term)

**Weekly Hours**

40

**Skills**

Budgeting, Facilities Planning, Office Space Planning, Organizational Processes, Prioritization, Real Estate Advisory Services, Real Estate Management, Real Estate Strategies, Workflow Process

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.

Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

Required Skill Profession

Other General