Ticketing & Reservations Executive
Location: Nicol Highway
Working Days: Monday - Friday, Saturday (WFH)
Working Hours: 9am - 5pm, 9am- 12pm
Basic Salary: $2800 - $3000
Benefits
Yearly Bonus and Increment
Travel Ticket
Responsibilities
- Manage customer bookings, walk-in inquiries, and the full ticketing process.
- Handle reservations, confirmations, amendments, cancellations, and re-issuance accurately.
- Respond to inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
- Process ticketing tasks including mileage redemptions, schedule changes, and re-bookings.
- Maintain customer profiles, frequent flyer accounts, and communicate current promotions.
- Address feedback and complaints, coordinating with support teams for timely resolution.
- Support strategic planning, contribute to business opportunities, and coordinate ticketing logistics.
- Stay updated on industry trends and perform additional duties to ensure operational efficiency.
Requirements
- Knowledge in reservations and ticketing (Airfares and Airline systems)
- Global Distribution System (Amadeus)
- Good communication skill
Click on the Apply Button and we will be reaching out to you.
Randy Lee R | One Vogue Pte Ltd 19C9629