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Urgent! TikTok Shop - Buyer Experience Program Manager Job Opening In Singapore, Singapore – Now Hiring TikTok
Overview
TikTok Shop - Buyer Experience Program Manager
Responsibilities
Be responsible for improving customer experience.
Define and execute a customer trust and loyalty strategy for Southeast Asia.
Aggregate market research, customer insights, and data analytics to identify opportunities across various customer touchpoints to drive customer engagement and retention.
Directly manage, including designing, implementing new and optimizing existing, customer-facing programs, ensuring they deliver tangible value and resonate with the customers.
Collaborate with cross-functional and cross-regional teams to integrate loyalty initiatives across the customer journey and touchpoints.
Seek out cross-project synergies (across global initiatives, regional plans and inter-dependent projects) and ensure leveraged opportunities across all project initiatives.
Qualifications
Minimum Qualification(s)
BA/BS degree or equivalent practical experience.
Minimum 3+ years relevant experience in areas such as buyer membership/ loyalty programs, customer experience and insights.
Passion for improving customer experience.
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations to drive actions.
Strong project management skills with strengths in problem solving, issue-resolution, ability to work in a deadline-driven environment, attention to detail, and ability to multitask.
Expertise in communication skills, driving for results and managing changes with ability to influence positive outcomes.
Able to navigate through ambiguity and a fast-changing environment, proven track record to thrive in a matrix environment.
Preferred Qualification(s)
Experience from eCommerce or marketplace platforms is a plus.
About TikTok
TikTok is the leading destination for short-form mobile video.
Our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission.
Our product helps people authentically express themselves, discover and connect.
Our diverse teams work to create value for communities, inspire creativity and bring joy, and we aim to empower employees to learn and innovate together in a fast-moving environment.
We value curiosity, humility, impact, and an Always Day 1 mindset.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
We are dedicated to celebrating diverse voices and building an environment that reflects the communities we reach.
Seniority level
Associate
Employment type
Full-time
Job function
Purchasing and Supply Chain
Industries: Technology, Information and Internet
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Unlock Your TikTok Shop Potential: Insight & Career Growth Guide
Real-time TikTok Shop Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for TikTok Shop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1053 jobs in Singapore and 1015 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in TikTok Shop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TikTok is currently hiring and seeking a TikTok Shop Buyer Experience Program Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: TikTok Shop Buyer Experience Program Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a TikTok Shop Buyer Experience Program Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for TikTok Shop Buyer Experience Program Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your TikTok Shop Buyer Experience Program Manager interview at TikTok, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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