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TikTok Shop - Ecommerce Content Policy & Programme Manager Job Opening In singapore, Singapore – Now Hiring TikTok


Job description

About the TeamEcommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators.

We value user satisfaction and work on policies, rules, and systems to ensure quality.

As an Ecommerce Content Policy and Programme Manager, you will formulate, apply, and communicate our Ecommerce content policies.

With your language, country and cultural perspectives, you can effectively localise policies to deal with country-specific trends, while being aligned with company principles.

You have strong research, risk discovery, and critical analysis acumen, and will analyse metrics, surface emergent risks in the market, and drive operational optimisation to improve users' live-shopping experience.

Candidates should have experience taking projects from 0 to 1 and are able to drive effective partnerships with cross-functional teams to align on common goals.

You have the ability to shuttle from policy to effective implementation, and can make and implement nuanced policy decisions under time-pressure.

You should embrace TikTok's Bytestyles.

Responsibilities
1.

Research, craft, and implement live-selling content policies that account for the needs of a country while balancing against company principles and goals.
2.

Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met.
3.

Analyse data to measure, identify, mitigate, and monitor risks to raise the overall ecommerce content ecosystem quality and personalised recommendations.

Develop and implement new signals, metrics and engage in risk discovery – to identify new content quality and abuse trends and develop policies to address them.
4.

Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator pain points; derive and implement action plans and operational workflows to resolve them.
5.

Develop, launch and implement new policies and operational workflows – in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Business teams – to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements.
6.

Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
7.

Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
8.

Act as an escalation point of contact and manage internal communications on all Ecommerce content policy issues.



Minimum Qualification(s)
1.

Strong bachelor's or master's degree in fields such as Law, Political Science, International Relations, Economics, Public Policy, Philosophy, PPE etc.
2.

Experience leading programmes, doing research, developing and implementing policies.
3.

Professional experience in Government, Academia, Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policy and Operations Management, or Ecommerce Content Strategy, Seller or Product Growth, Risk Analytics, Compliance, or Experience programmes.
4.

Excellent communication skills, including the ability to propose complex solutions and explanations in writing.

Preferred Qualification(s)
1.

Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new strategies and workflows.
2.

Familiarity with e-commerce, social media content landscape and ecosystem management – as well as strategic business sensitivity will be advantageous.

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers


  • Job Details

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Unlock Your TikTok Shop Potential: Insight & Career Growth Guide


Real-time TikTok Shop Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for TikTok Shop in singapore, Singapore, highlighting market share and opportunities for professionals in TikTok Shop roles.

1053 Jobs in Singapore
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1015 Jobs in Singapore
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Download Tiktok Shop Jobs Trends in Singapore and Singapore

Are You Looking for TikTok Shop Ecommerce Content Policy & Programme Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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TikTok interview tips for TikTok Shop   Ecommerce Content Policy & Programme Manager

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Other Openings

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Final Thought:

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