Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: TikTok Shop Service Planning and Readiness Program Manager.
Singapore Jobs Expertini

Urgent! TikTok Shop - Service Planning and Readiness Program Manager Job Opening In Singapore, Singapore – Now Hiring TikTok

TikTok Shop Service Planning and Readiness Program Manager



Job description

About the TeamGlobal E-commerce's Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality platform for users, sellers, and creators.

Within GNE, the Service and Support Center (SSC) builds and executes global service strategies that enhance user satisfaction and operational scalability.

We are seeking a Service Planning and Readiness Program Manager to support rollout, and continuous improvement of global service strategies.

This role acts as the connector between global teams and regional markets, ensuring that SOPs are adopted effectively, feedback is captured and shared, and go-to-market (GTM) plans are executed smoothly.

The ideal candidate is highly organized, detail-oriented, and comfortable working in fast-paced, cross-functional environments.

strategies that ensure operational excellence and superior user experience.

Roles & Responsibilities
- Support the implementation of global service strategies and SOPs across markets by driving execution, tracking milestones, and resolving blockers.
- Act as the communication bridge between global and regional teams, capturing insights and surfacing improvement needs or requirements.
- Manage GTM readiness and rollout for service features, coordinating with PE, Ops, Product, and regional stakeholders to ensure smooth launches.
- Identify differences or operational gaps in markets and help drive appropriate adjustments to maintain global consistency.
- Lead or support cross-functional projects and manage known service defects by coordinating issue resolution and progress tracking.



- Experience supporting SOP implementation, service rollout, or GTM processes across markets or business units.
- 2+ years of experience in service operations, project management, or program coordination, preferably in a global or regional capacity.
- Strong organizational skills, with the ability to manage timelines, track deliverables, and coordinate stakeholders effectively.
- Excellent communication skills, both written and verbal; capable of distilling complex issues into actionable updates.

Preferred Qualifications
- Bachelor’s degree in Business, Operations, Project Management, or a related field preferred.
- Comfortable working in a fast-paced, evolving environment with user-centric priorities.
- Experience in eCommerce or marketplace platforms.


Required Skill Profession

Operations Specialties Managers



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your TikTok Shop Potential: Insight & Career Growth Guide


  • Real-time TikTok Shop Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for TikTok Shop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1054 jobs in Singapore and 1015 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in TikTok Shop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for TikTok Shop Service Planning and Readiness Program Manager Job?

    Great news! is currently hiring and seeking a TikTok Shop Service Planning and Readiness Program Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for TikTok Shop Service Planning and Readiness Program Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for TikTok Shop Service Planning and Readiness Program Manager?

    Key qualifications for TikTok Shop Service Planning and Readiness Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for TikTok Shop Service Planning and Readiness Program Manager?

    To improve your chances of getting hired for TikTok Shop Service Planning and Readiness Program Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for TikTok Shop Service Planning and Readiness Program Manager Job Success
    TikTok interview tips for TikTok Shop   Service Planning and Readiness Program Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the TikTok's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your TikTok Shop Service Planning and Readiness Program Manager interview at TikTok, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for TikTok Shop Service Planning and Readiness Program Manager Positions

    Setting up job alerts for TikTok Shop Service Planning and Readiness Program Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!