- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: TikTok Shop Service Planning and Readiness Program Manager.
Urgent! TikTok Shop - Service Planning and Readiness Program Manager Job Opening In Singapore, Singapore – Now Hiring TikTok
About the TeamGlobal E-commerce's Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality platform for users, sellers, and creators.
Within GNE, the Service and Support Center (SSC) builds and executes global service strategies that enhance user satisfaction and operational scalability.
We are seeking a Service Planning and Readiness Program Manager to support rollout, and continuous improvement of global service strategies.
This role acts as the connector between global teams and regional markets, ensuring that SOPs are adopted effectively, feedback is captured and shared, and go-to-market (GTM) plans are executed smoothly.
The ideal candidate is highly organized, detail-oriented, and comfortable working in fast-paced, cross-functional environments.
strategies that ensure operational excellence and superior user experience.
Roles & Responsibilities
- Support the implementation of global service strategies and SOPs across markets by driving execution, tracking milestones, and resolving blockers.
- Act as the communication bridge between global and regional teams, capturing insights and surfacing improvement needs or requirements.
- Manage GTM readiness and rollout for service features, coordinating with PE, Ops, Product, and regional stakeholders to ensure smooth launches.
- Identify differences or operational gaps in markets and help drive appropriate adjustments to maintain global consistency.
- Lead or support cross-functional projects and manage known service defects by coordinating issue resolution and progress tracking.
- Experience supporting SOP implementation, service rollout, or GTM processes across markets or business units.
- 2+ years of experience in service operations, project management, or program coordination, preferably in a global or regional capacity.
- Strong organizational skills, with the ability to manage timelines, track deliverables, and coordinate stakeholders effectively.
- Excellent communication skills, both written and verbal; capable of distilling complex issues into actionable updates.
Preferred Qualifications
- Bachelor’s degree in Business, Operations, Project Management, or a related field preferred.
- Comfortable working in a fast-paced, evolving environment with user-centric priorities.
- Experience in eCommerce or marketplace platforms.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your TikTok Shop Potential: Insight & Career Growth Guide
Real-time TikTok Shop Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for TikTok Shop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1054 jobs in Singapore and 1015 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in TikTok Shop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TikTok is currently hiring and seeking a TikTok Shop Service Planning and Readiness Program Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: TikTok Shop Service Planning and Readiness Program Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a TikTok Shop Service Planning and Readiness Program Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for TikTok Shop Service Planning and Readiness Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for TikTok Shop Service Planning and Readiness Program Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your TikTok Shop Service Planning and Readiness Program Manager interview at TikTok, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for TikTok Shop Service Planning and Readiness Program Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!