Urgent! TikTok Shop Job Opening In Singapore, Singapore – Now Hiring TikTok Pte. Ltd.
Responsibilities
About our team
The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world.
We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction.
We are looking for a Seller Governance Program Manager to join our Governance and Experience (GNE) team.
This global team is responsible for ensuring that our marketplace is safe and trustworthy for users, sellers, and creators alike.
In this role, you will design seller performance requirements and policies related to onboarding, seller performance, seller services, and seller funds management.
This role involves developing strategies to align insights with business partner analyses, presenting actionable recommendations to leadership, and ensuring effective communication across teams to improve the overall purchase experience.
You will drive programs to mitigate risks and launch enforcement strategies to address issues such as high cancellation rates, late shipments, and poor seller services.
Your work will be crucial in ensuring good purchasing experiences while balancing the necessary frictions added to sellers.
Additionally, you will establish processes and an investigational framework to identify emerging seller abuses and respond to any regulatory inquiries regarding malicious seller behaviors.
You will also be responsible for driving key metric improvements in areas related to onboarding, policy education, and intellectual property rights infringement mitigations.
Building global seller governance capabilities and supporting regional teams to achieve governance targets will be a key part of your responsibilities.
Responsibilities:
1) Design sellers' performance requirements and policies related to onboarding, seller performance, seller services, and seller funds management by conducting benchmark research and understanding sellers' profiles.
2) Develop effective intelligence and business insight strategy based on analysis and assessment of business and seller satisfaction scores.
3) Build global seller governance related capability, mechanism, monitoring, service, and support all regional teams to achieve governance targets.
Coach and provide guidance to regional teams to ensure seller satisfaction metrics are improving.
4) Create communication and assist in defining the integration processes for seller experience insights into cross-functional action plans.
5) Provide innovative and comprehensive solutions to improve seller satisfaction and simplify seller problems.
6) Understand the key cost drivers and propose innovative solutions to improve sustainability for third-party sellers.
7) Lead the development of strategy and vision for multiple areas and influence key stakeholders.
Present and report key business outcomes with measurable data to senior management.
Qualifications
Minimum Qualifications
1) BA/BS degree or equivalent practical experience.
2) Experience in program manager and collaborating with cross-functional teams to drive end results.
3) Passion for business partners and customers with effective design and implementation of experience KPIs.
4) Expertise in project design, communication skills, and managing changes.
5) Ability to balance experience and growth while driving planning and execution across a global organization.
6) Ability to advocate and influence while not owning directly, and work cross-group and cross-level.
7) Able to work cross different timezone and travel for work if necessary.
Preferred Qualifications
1) Experience in program management, with a strong track record of driving results through cross-functional collaboration.
2) Experience in e-commerce or marketplace platforms.
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Unlock Your TikTok Shop Potential: Insight & Career Growth Guide
Real-time TikTok Shop Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for TikTok Shop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1092 jobs in Singapore and 1059 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in TikTok Shop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TikTok Pte. Ltd. is currently hiring and seeking a TikTok Shop to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: TikTok Shop Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok Pte. Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a TikTok Shop Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for TikTok Shop typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your TikTok Shop interview at TikTok Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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