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Urgent! Top Customer Solutions Engineer, Data Analytics, Google Cloud Job Opening In Singapore, Singapore – Now Hiring Google
Top Customer Solutions Engineer, Data Analytics, Google Cloud
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Top Customer Solutions Engineer, Data Analytics, Google Cloud
role at
Google
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
This role requires you to work in a shift pattern or non-standard work hours as required.
This may include weekend work.
Minimum qualifications
Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
Preferred qualifications
Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
Experience developing developer tools (e.g., automation, testing, debugging).
Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks.
Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products.
Experience in data analytics, warehousing, ETL development, data science or other Big Data applications.
About The Job
As a Solutions Engineer, you will own the large and important customer issues in addition to help improve customer experiences.
You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.
You will provide service to our most critical customers with complex environments, aiming to anticipate their needs, improve product performance, and enable customer success across complex environments.
The High Touch Support team’s focus on solutions and customer‐centric supportability helps avoid issues, build customer trust, enable customers' continuous growth and success on GCP.
You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting.
You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry.
We deliver enterprise‐grade solutions that leverage Google’s cutting‐edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Work with customers on their production deployments to resolve issues and achieve product readiness and availability.
Triage and manage technical escalations, platform outages, technical issues, and executive concerns.
Develop an understanding of Google Cloud’s product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer‐reported issues, building tools, and faster diagnosis.
Serve as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production.
Work as part of a team of developers/consultants that globally ensure 24‐hour customer support.
This will include a need to work non‐standard work hours/shifts, and may include weekend work.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
See also Google’s EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Unlock Your Top Customer Potential: Insight & Career Growth Guide
Real-time Top Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Top Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4670 jobs in Singapore and 3818 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Top Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Google is currently hiring and seeking a Top Customer Solutions Engineer, Data Analytics, Google Cloud to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Google adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Top Customer Solutions Engineer, Data Analytics, Google Cloud Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Top Customer Solutions Engineer, Data Analytics, Google Cloud typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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