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Urgent! Trading Application Support Specialist (Linux/ FIX protocol) Job Opening In Singapore, Singapore – Now Hiring TRUST RECRUIT PTE. LTD.

Trading Application Support Specialist (Linux/ FIX protocol)



Job description

Job Description
Responsibilities
Respond promptly to support requests and inquiries from clients.


Work directly with clients to understand, troubleshoot, and resolve issues with complex trading strategies; maintain direct communication with software and infrastructure engineers to gain valuable experience.


Problem solve while supporting trading applications and exchange connectivity for Global Derivatives Markets.


Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.


Support customers and resolve issues related to order entry, risk management, and exchange connectivity.


Conduct in-depth analysis of complex order and trade histories.


Coordinate the deployment and configuration of the company’s trading applications with new customers.


Manage distribution and installation of software enhancements and upgrades.


Collaborate with exchanges and software engineers to test and conform new software releases, including UAT testing.


Work with the infrastructure team to test and complete server and network upgrade projects.


Liaise with overseas offices to provide seamless 24‐hour customer support.


Requirements
Bachelor's degree in Computer Science, Engineering, or related technical field.


Experience with Linux OS and Linux‐based server applications, using command‐line tools such as grep, sed, and awk.


Strong analytical skills and ability to perform complex log file analysis to identify root causes.


Ability to thrive in high‐pressure or time‐critical front‐office environments.


Willingness to assume responsibility, make timely decisions, and appropriately escalated issues.


Enjoyment of working with new technologies related to low‐latency and algorithmic trading strategies, and ability to communicate ideas to both technical and non‐technical audiences.


Previous experience supporting applications that connect to major global derivatives exchanges (CME, EUREX, ICE, ASX, SGX, OSE) and familiarity with exchange protocols such as OmNet, ITCH/OUCH, and FIX.


Experience with basic network troubleshooting tools such as telnet, tcpdump, or ncat.


Knowledge of relational databases and SQL; experience with bash or perl scripting; exposure to public cloud providers such as AWS is beneficial.


How to Apply
Interested applicants, please click on “Apply Now” or submit your resume to
We regret only shortlisted candidates will be notified.


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