Duties / Scope of works
- Take charge of drivers and delivery assistants
- To feedback on any safety violations or discipline by drivers to the Operation Manager
- To adhere and inculcate safety requirements always
- Plan, schedule, organize and assign jobs daily
- Constant communications with drivers to ensure given jobs is completed
- Liaise and co-ordinate with Customer on any problem pertaining to the job
- To report any cargo damage and traffic accident to Operation Manager
- Assist the Operation Manager to investigate incidents/accidents promptly
- Send all finding reports i.e. Incident Report / CAPA to Operation Manager / Senior Manager upon request
- To take early initiative to ask customer for time extension for export collections if requires
- To effectively plan and use appropriate vehicle and equipment
- To check all company asset and equipment are in good hands
- To plan and schedule vehicle for servicing and inspection
- Escalate and report any cargo discrepancy to immediate superior
- Report any delivery abnormality & discrepancy to immediate superior
- Constant and close monitoring of all deliveries and collections
- Others related to department's import/export operations matters
- Attend to customer's phone calls after office hours
- Follow up on drivers feedback and seek Operation Manager advice if needed
- Assist the Operation Manager to monitor the maintenance schedule of the department's vehicles and arrange accordingly
- Assist the Operation Manager in replying to daily customer operational queries and requests
- To perform any other tasks assigned by Operation Manager and Senior Manager
Qualifications & Requirements
- Minimum secondary school
- Min 3 years experiences in similar field
- Good communication skill
- Able to read and write English
- Ability to handle stress in a fast pace environment
- PC literate
- Willing to work long hours at Alps Ave (Changi area)