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Urgent! Training Operations Specialist Job Opening In Singapore, Singapore – Now Hiring BTS

Training Operations Specialist



Job description

Responsibilities

Training Operations & Logistics Support

  • Own end-to-end logistics for BTS client training programs.
  • Manage pre-workshop prep with consultants and clients (participant numbers, agenda, logistics).
  • Coordinate with vendors and regional teams for timely production and delivery of materials (both physical and digital).
  • Source venues, manage bookings, and oversee setup, tech checks, catering, signage, and materials.
  • Provide on-site support for key client sessions, handling logistics, AV/tech, and client needs.
  • Maintain and replenish inventory of workshop materials and digital tools.
  • Manage post-workshop processes: returns, audits, debriefs, and prep for future sessions.
  • Set up and test digital platforms, including cohort creation and assessments.
  • Manage participant logistics: user uploads, engagement tracking, and feedback.
  • Virtual Delivery Operations

  • Act as Virtual Machine Operator (VMO) for digital workshops.
  • Troubleshoot live session issues (breakouts, lagging, tech challenges) with facilitators and tech teams.
  • IBF/SSG Funding Administration

  • Administer and manage training subsidies (IBF-STS).
  • Verify participants’ eligibility, process registrations, and ensure compliance with scheme requirements (attendance, identity verification, record-keeping).
  • Prepare, submit, and track funding claims in IBF online portals.
  • Liaise with IBF officers and client stakeholders to manage claim clarifications, approvals, and disbursements of funds.
  • Maintain accurate documentation (attendance, invoices, payment records) for audit and compliance purposes.
  • Prepare and present reports to management on funding utilization, outstanding claims, and payment status.
  • Stay up to date with IBF/SSG guidelines and proactively communicate changes internally to ensure compliance.
  • Support preparation for external audits and regulatory compliance checks.
  • Vendor & Stakeholder Liaison

  • Manage relationships with BTS-approved vendors to ensure reliable printing, equipment rental, shipping, venue, and logistics support.
  • Collaborate with internal teams (Finance, Admissions, Operations) to ensure seamless program delivery.
  • Maintain clear, proactive communication with facilitators, clients, and internal stakeholders throughout the program lifecycle.
  • Ideal Candidate Profile

    You’ll thrive in this role if you:

  • Bring 3–5+ years of experience in logistics coordination, event management, training program delivery or related roles.
  • Havehands-on experience with IBF or other funding claims(preferred).
  • Excel at managing multiple projects simultaneously, staying proactive, organized, and detail-focused.
  • Communicate with confidence and ease when engaging clients and stakeholders in high-touch environments.
  • Are confident running on-site programs and skilled at troubleshooting live events and technical issues.
  • Work well independently while collaborating effectively with regional teams across APAC.
  • Demonstrate high integrity and a strong compliance mindset.
  • Highly skilled in using virtual platforms (Zoom, MS Teams), online claims portals (IBF Portal, SSG TPGateway), and MS Office.
  • Bring prior experience in corporate learning & development, leadership programs, or consulting support (an advantage).
  • What We Offer

  • A unique opportunity at the intersection of strategy, learning, and logistics.
  • Exposure to world-class clients and BTS teams across industries and regions.
  • A dynamic, supportive work culture that values fun, collaboration, and responsibility, giving you the freedom to grow and make an impact.
  • Competitive compensation and clear career growth opportunities.
  • Application Instructions

    Please send your CV (max 2 pages) and a brief cover letter.

    Due to application volume, only shortlisted candidates will be contacted.

    #LI-Onsite


    Required Skill Profession

    Business Operations Specialists



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      Unlock Your Training Operations Potential: Insight & Career Growth Guide


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