Training & Quality Specialist (Prompt Engineering), AI Data Service and Operations (ADSO) - Data Annotation Lab
3 days ago Be among the first 25 applicants
Responsibilities
Audit Prompt Writer outputs to ensure alignment with complex policy guidelines, stylistic standards, and quality benchmarks, delivering clear feedback and actionable insights.
Analyze performance data and error trends using both quantitative and qualitative methods to proactively identify quality gaps and implement corrective strategies.
Partner with Prompt Writers, team leads and cross-functional teams to maintain a consistent understanding of quality expectations and ensure calibration across teams.
Develop, deliver, and maintain structured training programs including onboarding, policy refreshers, and upskilling modules tailored to Prompt Engineering needs.
Regularly review and update training content and documentation to reflect evolving policies, best practices, and model capabilities.
Support experimentation efforts by advising on quality criteria for prompt iterations and assisting with the documentation of prompting strategies and results.
Collaborate cross-functionally with Policy, Product, and Engineering teams to address quality-related concerns and support continuous improvement initiatives.
Maintain high documentation standards around audit records, training progress, and improvement plans to ensure traceability and accountability.
Contribute to ad hoc quality and governance projects to elevate content integrity and team performance.
Note: This position involves exposure to sensitive content, including vulgar content, violence, pornography, and fake news.
Qualifications
Bachelor's degree in Computer Science, Linguistics, or a related field
2 years of experience in quality assurance, training, editorial review, or a related field; prior experience in supporting content moderation, AI, or technical writing teams is a plus.
Strong command of English with an exceptional eye for detail, clarity, and linguistic consistency.
Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
Experience designing and delivering interactive, engaging training materials and sessions.
Demonstrates a high level of self-motivation, solution-centric thinking, and the ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
About TikTok
TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make this possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team.
We're resilient and embrace challenges as they come.
By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Human Resources
Industries
Technology, Information and Internet
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