Urgent! Training & Quality Specialist (Prompt Engineering), AI Data Service and Operations (ADSO) - Data Annotation Lab Job Opening In Singapore, Singapore – Now Hiring TikTok
About Al Data Service and Operations (ADSO) TeamThe Al Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
We are seeking a Training & Quality Specialist to directly support our Prompt Engineering team, which is responsible for crafting and optimizing prompts that guide Al models toward high-quality outputs.
This role is critical in maintaining the consistency, accuracy, and excellence of prompt writing through targeted quality auditing, data-driven insights, and impactful training initiatives.
As a key partner to the Prompt Writers, you will be responsible for evaluating written outputs for alignment with internal guidelines, conducting root-cause analysis to identify trends or gaps, and developing responsive training materials to address areas for improvement.
You will also play a vital role in onboarding new writers, driving policy comprehension, and promoting a strong quality culture across the team.
Responsibilities
• Audit Prompt Writer outputs to ensure alignment with complex policy guidelines, stylistic standards, and quality benchmarks, delivering clear feedback and actionable insights.
• Analyze performance data and error trends using both quantitative and qualitative methods to proactively identify quality gaps and implement corrective strategies.
• Partner with Prompt Writers, team leads and cross-functional teams, to maintain a consistent understanding of quality expectations and ensure calibration across teams.
• Develop, deliver, and maintain structured training programs including onboarding, policy refreshers, and upskilling modules tailored to Prompt Engineering needs.
• Regularly review and update training content and documentation to reflect evolving policies, best practices, and model capabilities.
• Support experimentation efforts by advising on quality criteria for prompt iterations and assisting with the documentation of prompting strategies and results.
• Collaborate cross-functionally with Policy, Product, and Engineering teams to address quality-related concerns and support continuous improvement initiatives.
• Maintain high documentation standards around audit records, training progress, and improvement plans to ensure traceability and accountability.
• Contribute to ad hoc quality and governance projects to elevate content integrity and team performance.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Minimum Qualifications • Bachelor's degree in Computer Science, Linguistics, or a related field • 2 years of experience in quality assurance, training, editorial review, or a related field; prior experience in supporting content moderation, Al, or technical writing teams is a plus.
• Strong command of English with an exceptional eye for detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Experience designing and delivering interactive, engaging training materials and sessions.
• Demonstrates a high level of self-motivation, solution-centric thinking, strong ability to multi-task, prioritize and meet strict deadlines in a fast-paced, dynamic, and highly collaborative environment.
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Unlock Your Training Quality Potential: Insight & Career Growth Guide
Real-time Training Quality Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Training Quality in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3234 jobs in Singapore and 2774 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Training Quality roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TikTok is currently hiring and seeking a Training & Quality Specialist (Prompt Engineering), AI Data Service and Operations (ADSO) Data Annotation Lab to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.
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Before the Interview:To prepare for your Training & Quality Specialist (Prompt Engineering), AI Data Service and Operations (ADSO) Data Annotation Lab interview at TikTok, research the company, understand the job requirements, and practice common interview questions.
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