T&T Senior Consultant

Job description

T&T Senior Consultant - Deloitte Digital (Social Media Analyst) - SG

Date: 8 Sept 2025

Service Line / Portfolios: Customer

Location:Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future.

We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us?

Join the winning team now

Work you'll do:

As a Senior Social Media Analyst supporting our client, you'll play a pivotal role in owning measurement and analysis of their social campaigns and how it fits in the broader social marketing campaigns.
Your primary focus will be creating engaging and cutting-edge social strategies targeted toward enterprises.

You will work across APAC to deliver methodological and intelligent campaign and competitive performance insight reports coupled with social listening insights to provide real-time feedback to shape social content strategies.

It's imperative to be a self-starter, dynamic with a can-do attitude.

This opportunity would suit someone knowledgeable and skilled in social media analytics, marketing measurement, , and analytics, with solid spreadsheet skills, a love of data, and an interest in exploring new ways of using data to drive business value.

You will:

• Set up, operationalise and develop social media listening and analysis, as a program, in APAC for key business units and markets.
  
  
• Ensure timely, smooth, and insightful delivery of processes, measurement, and listening projects.
  
  
• Manage or help build new tools, develop best case practices and manage relationships (internal, external partners) within the social listening and analysis space.
  
  
• Implement and advocate for use of consistent and globally aligned measurement standards and methodologies.
  
  
• Lead selected key campaign measurement projects with Owned, Paid and Earned Social data for the local market and/or product teams.
  
  
• Uncover data-based insights, drive experiments with marketing teams, and iterate to find winning social strategies.
  
  
• Translate complex analytics to easy-to-understand and insightful recommendations for internal marketing teams and relevant agencies working on Social.
  
  
• Report on social program performance on a regular basis, in addition to weekly listening and reporting.
  
  

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels.

We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities.

Additionally, Senior Consultants across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
  
  
• Respect the needs of their colleagues and build up cooperative relationships.
  
  
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams' work to achieve the objectives.
  
  
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
  
  
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
  
  
• Offer insights based on a solid understanding of what makes Deloitte successful.
  
  
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
  
  
• Understand disruptive trends and promote potential opportunities for improvement.
  
  

Requirements:

• 8+ years of relevant experience in an agency or brand with Earned Social Media / Social listening as an analyst.
  
  
• Relevant skills in working with social analytics tools (e.g. Brandwatch, Tubular, Sprinklr) and developing effective and clean boolean queries.
  
  
• A keen interest in data-driven marketing and understanding the critical role data plays in campaigns or an always-on strategy.
  
  
• Capable of visualising data and storytelling to improve decision making, drive action, and raise relevant provocations for marketers.
  
  
• An appreciation of structure, operational clarity and simplicity in everything you do.
  
  
• A strong understanding and knowledge of relevant social platforms and their data.
  
  
• Proven ability to set campaign goals, KPIs and targets.
  
  
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
  
  
• Strong communication skills while having a proactive attitude.
  
  
• Skilled in data management and visualisation tools (Google Sheets, Google Slides, Looker Studio).
  
  
• A problem-solver, adept at facing challenges and creating solutions
• Exceptional verbal and written English communications and presentation skills
• Skills with SQL, Python / Colab, statistical analysis are all a bonus.
  
  

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information.

Kindly apply for roles that you are interested in via this official Deloitte website.

LI-AZ

Requisition ID:

In Singapore, the services are provided by Deloitte and other related entities in Singapore(Deloitte in Singapore), which are affiliates of Deloitte Southeast Asia Ltd.

Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited.

Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

Required Skill Profession

Other General