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Urgent! Unix L3 Expert (Ref 53365 / 55484) Job Opening In singapour – Now Hiring Crédit Agricole CIB

Unix L3 Expert (Ref 53365 / 55484)



Job description

Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

Unix L3 Expert (Ref 53365 / 55484)

Contract type

Permanent Contract

Job summary

He/She will be a technical RUN expert for all Unix/Linux services in CA-CIB.

As such, he/she will provide BAU support and act as the last level of escalation point for all production support activities within the Unix/Linux team in Singapore.

He/She is accountable for the overall health and stability of the technical solutions within his scope.

He/She has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects.

He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The Unix/Linux team operates the RUN activities and delivers projects for its infrastructure scope covering Redhat, Solaris, HP-UX, Veritas Geocluster and MC/Service Guard in a heterogeneous environment running NFS, Centrify, NIS and LDAP with HPE and Sun-Oracle hardware.

As an expert of his/her team, he/she:

  • assigns technical tasks and manages delegation for technical issues,
    animates the team to encourage collaboration and sharing of best practices,
  • has a role in supporting technical skills development and provides training when required.
  • supports new technologies and leverages them to provide consistency of service across streams,
  • manages service improvements for all Unix/Linux services supported throughout the organization,
  • documents, reviews, maintains and shares relevant technical information to the team
  • provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
  • implements and develops improvements based on LEAN-CA-CIB best practices,
  • focuses on automation and optimum use of the team to improve efficiency,
  • drives and delivers root cause for any high severity issue,
    reviews technology changes to identify potential risks,
    is responsible for problem management and resolution.
  • supports his/her team during diagnosis when technical issues rise in his/her scope of expertise
  • engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
  • facilitates transformation projects and suggest future directions for new areas of improvement and change,
  • is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
  • actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
  • actively assist in identifying the most technical skilled candidates for open roles,
  • technically coach and develop partner resources to improve quality and productivity
  • As the escalation point of contact for Clients, he/she:

  • manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

  • Supplementary Information

  • Fluent in English written and spoken
  • Working hours will be in rotating shifts and primarily to cover Europe business hours
  • On-call support will be expected on a rotational basis on both weekdays and weekends

  • Position location

    Geographical area

    Asia, Singapore

    City

    Singapour

    Candidate criteria

    Minimal education level

    Bachelor Degree / BSc Degree or equivalent

    Academic qualification / Speciality

    Bachelors/Engineering graduate.


    Level of minimal experience

    6-10 years

    Experience

  • Minimum 8-10 years of experience in managing Unix/Linux environment with about 3-5 years of experience in financial institutes
  • Subject matter expert on technologies – Redhat 6/7/8, Solaris 10/11, HP-UX 11.31, Veritas Infoscale Cluster and MC/Service Guard Cluster.
  • In depth hands on knowledge/experience with NFS, NIS, LDAP, Centrify, Redhat Satellite, KVM Virtualization, LDOM/OVM and HPE & Sun-Oracle hardware.
  • Well versed with Scripting and Automation (Ansible, Python, Bash).
  • Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, Hadoop Big Data, Network/Security basics, Storage/Backup basics, HyperV/ESX basics.
  • Excellent communication, interpersonal and logical skills.
  • Customer service oriented and a strong team player.
  • Ability to work under pressure and a commitment to solving issues.


  • Required Skill Profession

    Computer Occupations



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