Highlights:
- Permanent job opportunity
- 5 days work week, normal office working hour
- Great remuneration & benefits
- Great career progression
- Location: West
Key Responsibilities:
- Respond to technical issues via phone, email, ticketing systems, or in person
- Manage and prioritize incident tickets
- Diagnose and resolve hardware, software, and network issues
- Install, configure, and upgrade computer hardware and software
- Set up workstations for new employee onboard
- Server and network administration including firewalls and network switches
- Ensure completion of backup jobs
- Assist with VPN setup and connectivity issues.
- Maintain proper inventory of all company hardware and software
- Document IT processes and user guides
- Raise IT Procurement Request and Goods Receive Note in SAP
- Escalate unresolved issues to higher-level support
- Provide any other IT support as may be required
- Be involved in IT projects
Requirements:
- Min.
Dip in Information Technology - Familiar with Microsoft Windows Server and Virtual Machines (VM)
- Familiar with IT hardware installation and troubleshooting
- Good knowledge and problem-solving skills
- Passion for Cybersecurity
- Knowledge in basic server administration and basic networking in TCP/IP, LAN and WAN
- Self-motivated and resourceful with a can-do attitude
- Have a strong customer service and interpersonal skills
- A team player and able to work independently
HOW TO APPLY:
Interested applicants, please click on Apply Now or email to provided your latest resume in MS WORD format with below information.
- Last drawn salary
- Expected salary
- Notice period
- Reason for leaving
We regret only shortlisted candidates will be notified.
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