User Data Policy Senior Specialist

Job description

Reddit is a community of communities.

It's built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet.

Every day, Reddit users submit, vote, and comment on the topics they care most about.

With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet's largest sources of information.

For more information, visit

Reddit has a flexible first workforce

Reddit is seeking an experienced, detail-oriented User Data Policy Senior Specialist to support Reddit's Trust & Safety Policy (TSP) team.

TSP focuses on a variety of trust and safety areas, with a particular emphasis on protecting the expression rights and private information of communities and users across Reddit through strategic solutions that balance defensible risk.

Within TSP, the User Data Policy team crafts strategies, policies, and workflows necessary to handle global legal requests for user account information, data protection requests, and various child safety initiatives.

We're looking for a seasoned professional with 4+ years of relevant experience in Trust & Safety, specifically handling user information requests from governments, law enforcement, and private parties (e.g. third-party lawyers).

You will join our new and growing team in Singapore, working cross-functionally across the company to tackle complex challenges.

Your drive and experience will create impact on Reddit's rapidly-growing international business while protecting user rights, including privacy and due process.

Responsibilities

• Review and process legal requests for user information from global law enforcement and government agencies
• Review and process legal removal requests from governments, law enforcement, private parties (lawyers/solicitors), and users
• Support workflows involving user data policy issues, such as privacy & data protection requests
• Participate in the Trust & Safety Policy emergency on-call rotation, which reviews and processes Emergency Removal Requests and Emergency Disclosure Requests on a 24x7 basis
• Develop and update internal processes and workflows to mitigate legal risk and enhance effectiveness
• Manage internal escalations and educate partner teams on our policies and procedures
• Identify and proactively communicate trends in order to inform decisions around policy and workflow development
• Work cross-functionally with Legal, Anti-Evil Operations, Community, and Engineering teams in order to efficiently carry out job responsibilities
• Troubleshoot and identify user-related issues, and work with our stakeholders to seek resolutions right-sized solutions while mitigating risk

NOTE: You may be exposed to violent, graphic, sexually-explicit, and/or offensive content; Reddit offers a variety of wellness and support programs to help employees who work on this type of challenging content.

Required Qualifications

• 4+ years relevant work experience, specifically handling legal requests for user information
• Experience in working on legal content removal requests is a strong plus
• Critical thinker who creates tailored solutions to a wide range of challenges
• Superior organizational skills and attention to detail
• Motivated self-starter who thrives in unstructured environments
• Strong written and verbal communication skills
• Ability to work and make decisions independently
• Prior experience in a global team and working across time zones with flexibility on working hours
• Required: Native proficiency in Indonesian language (Bahasa Indonesia)
• Additional language proficiency (eg, Dutch, Spanish, Portuguese, Arabic, Japanese, etc) a strong plus

Benefits

• Health Insurance Stipend
• Retirement Benefits (CPF Fund)
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days Off

In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI).

You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us.

We will use this information to evaluate your application for employment or an independent contractor role, as applicable.

We will not sell your personal information or disclose it to any third party for their marketing purposes.

We will delete any recording of your interview promptly after making a hiring decision.

For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Required Skill Profession

Other General