UX Consultant

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

A UX (User Experience) Consultant is responsible for enhancing the usability, accessibility, and overall satisfaction provided by digital products and services.

The consultant collaborates with clients and internal teams to research, design, and optimise user experiences across web, mobile, and other digital platforms.

The role requires a blend of analytical skills, creative thinking, and excellent communication to deliver solutions that meet both user needs and business objectives.

Main Responsibilities

• Conduct user research through interviews, surveys, usability testing, and data analysis to understand user behaviours and needs.
  
  
• Analyse current user journeys and identify pain points, areas for improvement, and opportunities for innovation.
  
  
• Develop user personas, customer journey maps, wireframes, prototypes, and other UX deliverables.
  
  
• Collaborate with stakeholders—including product managers, designers, developers, and marketing teams—to align UX strategies with business goals.
  
  
• Provide actionable recommendations and present findings to clients in a clear and compelling manner.
  
  
• Facilitate workshops and design sprints to generate ideas and co-create solutions with teams.
  
  
• Stay up to date with UX best practices, trends, and emerging technologies, ensuring recommendations are current and relevant.
  
  
• Advocate for user-centred design principles throughout project phases and organisational processes.
  
  

Key Skills & Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field (or equivalent practical experience).
  
  
• Proven experience in UX design, research, or consulting roles.
  
  
• Proficiency with wireframing and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure).
  
  
• Strong analytical, problem-solving, and critical thinking abilities.
  
  
• Excellent communication and presentation skills, with the ability to translate complex concepts into actionable insights.
  
  
• Ability to manage multiple projects and adapt to changing priorities.
  
  
• Strong portfolio demonstrating UX process and successful project outcomes.
  
  

Desirable Attributes

• Experience working in agile or cross-functional teams.
  
  
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.
  
  
• Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus.
  
  
• Consulting experience with a range of industries and client types.
  
  

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

We are also one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.

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Required Skill Profession

Other General