UR is a self-custodial, borderless smart money app that simplifies how users spend, off-ramp, and manage both fiat and digital assets.
Built for crypto natives and the crypto curious , UR turns complex Web3 workflows into intuitive everyday experiences.
As UX Design Lead , you will own and scale the end-to-end user experience for UR across multiple user journeys — from onboarding and KYC, to crypto on/off-ramping, cross-chain transfers, and card activation.
This role blends product strategy, UX research, copy, and cross-functional leadership.
- Lead UX Strategy : Own experience architecture across flows — onboarding, card use, transfers, KYC, etc.
- Context-Driven Design : Adapt UX to different user modes and decision points.
- User Research & Metrics : Plan and lead research initiatives; define metrics for success (e.g., drop-offs, completion rates).
- UX Writing : Write clear, human, in-app copy — tooltips, error states, onboarding tips.
- Mentor Designers : Coach UI designers to elevate UX thinking across the team.
- Cross-Functional Collaboration : Challenge constraints and align design, product, and engineering on user-centric decisions.
- Design Systems Thinking : Ensure experiences are cohesive, consistent, and contextually meaningful.
What You Bring
- 7+ years of UX design experience, ideally within consumer fintech or digital banking
- Proven success designing and shipping full user journeys in 0→1 or early-stage products
- Strong research, writing, and cross-functional collaboration skills
- Strategic thinking balanced with a hands-on, iterative mindset
- Comfortable navigating constraints (e.g., regulatory, technical, compliance)
- Experience mentoring or leading other designers
- Detail-oriented mindset with a strong focus on user experience — even beyond the app
- Familiarity with crypto/Web3 UX (wallets, bridging, gas fees)
- Experience in DeFi, digital wallets, or exchanges
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