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VisionPLUS Production Support Engineer Job Opening In Singapore, Singapore – Now Hiring Unison Consulting Pte Ltd


Job description

Role Summary

The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules.

This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations.

Key Responsibilities

  • Monitor application and batch job alerts related to VisionPLUS 10 (Flex).

  • Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.

  • Handle initial triage of incidents and user tickets.

  • Provide quick fixes and workarounds for known issues.

  • Maintain SOP documentation and knowledge base for recurring issues.

  • Escalate unresolved or complex problems to L2/L3 teams.

  • Coordinate with development, infrastructure, and vendor teams.

  • Support monthly release deployments and patching activities.

  • Prepare RCA and incident reports.

  • Serve as the first point of contact for VisionPLUS 10 -related incidents and service requests.

  • Assist with routine tasks such as password resets, account unlocks, and basic configuration
  • changes.

Required Skills & Experience

  • Relevant experience in L1 support roles, preferably in banking or card systems.

  • Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.

  • Exposure to JCL, COBOL, VSAM, CICS is a must.

  • Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open Technologies
  • Familiarity with SQL/DB2 and log analysis – Good to Have
  • Strong communication and customer service orientation.

  • Experience with ITSM tools (e.g., ServiceNow, Remedy)
  • Knowledge of ITIL practices preferred – Good to Have
  • Client-Specific Context
  • The role is part of a broader support structure involving 24x7 coverage for over 50 applications.

Required Skill Profession

Other General


  • Job Details

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Unlock Your VisionPLUS Production Potential: Insight & Career Growth Guide


Real-time VisionPLUS Production Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for VisionPLUS Production in Singapore, Singapore, highlighting market share and opportunities for professionals in VisionPLUS Production roles.

1967 Jobs in Singapore
1967
1455 Jobs in Singapore
1455
Download Visionplus Production Jobs Trends in Singapore and Singapore

Are You Looking for VisionPLUS Production Support Engineer Job?

Great news! is currently hiring and seeking a VisionPLUS Production Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Unison Consulting Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for VisionPLUS Production Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for VisionPLUS Production Support Engineer?

Key qualifications for VisionPLUS Production Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for VisionPLUS Production Support Engineer?

To improve your chances of getting hired for VisionPLUS Production Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for VisionPLUS Production Support Engineer Job Success

Unison Consulting Pte Ltd interview tips for VisionPLUS Production Support Engineer

Here are some tips to help you prepare for and ace your VisionPLUS Production Support Engineer job interview:

Before the Interview:

Research: Learn about the Unison Consulting Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your VisionPLUS Production Support Engineer interview at Unison Consulting Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Unison Consulting Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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