VP, Client Solutioning & Integration Analyst, Group Wholesale Banking Operations
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VP, Client Solutioning & Integration Analyst, Group Wholesale Banking Operations
role at
UOB .
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe and North America.
In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years.
Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.
This means we always strive to do what is right, build for the future, work as one team and pursue long‐term success.
It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Stakeholder Relationship Management
Acts as a trusted advisor for business for all client deals requiring technology or operations enablement / solution.
Supports Client Onboarding Lead and Client Fulfillment Services on client implementation & project pipeline management, client‐facing solutioning & induction workshops, client UAT testing and production live verification.
High‐Level Client Solutioning
Develops high‐level solution to illustrate feasibility of achieving target business outcomes.
Aligns high‐level solution with organizational technology roadmap and strategy, working in consultation with enterprise architecture and business technology services teams.
Works effectively with business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed.
Initiates the implementation plan for client‐related projects, including all activities that the business needs to do to prepare for new operation process and technical components.
Change Implementation Planning & Management
Undertakes scoping and evaluation of new deals or initiatives, defining overall considerations including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
Leads and collaborates with cross‐functional and technical teams, including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements.
Works with business technology services team on the smooth delivery of the solution.
Reviews Test Strategy, helps plan and support user acceptance testing and helps address any issues, ensuring a business perspective on how the new operations and technical capabilities will be delivered to the business.
Identifies potential problems, recognizes risk impact and proposes risk mitigation strategies.
Managing RUN
Manages communication and regular updates to business stakeholders on ‘critical’ related production incidents and problems impacting customer and business operations.
Leads regular review with business on system stability, responsiveness, production incidents, problem tickets including root‐cause identification.
Tracks for continuous improvement by early identification and resolution of challenges impacting BAU systems.
Monitors the fulfilment of service levels between GTO and the business segments and highlights required actions to close gaps where needed.
Sustainable Improvements
Builds a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
Improves systems by studying current practices and designing modifications.
Job Requirements
Strong business domain knowledge in banking (Payments, Collection, Liquidity Management, Trade).
Experience with API protocols and systems (Axway), data mapping (Infomatica), virtual account, local payments (regional) and TT remittances.
Familiar with tools such as Postman, GPG, JMeter, Excel Pivot.
Strong experience in troubleshooting networking and API related issues.
Additional Requirements
English language proficiency (4 – Exceeds).
Execute on stakeholder relationship management, client solutioning and change implementation planning & management.
Equal Opportunity Employer
UOB is an equal opportunity employer.
UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‐merit factors.
All employment decisions at UOB are based on business needs, job requirements and qualifications.
If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
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