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Urgent! VP, Service Delivery Manager, Service Maintenance Operations-Self-Service Banking, CBGO, Group COO Job Opening In Singapore, Singapore – Now Hiring DBS Bank
VP, Service Delivery Manager, Service Maintenance Operations-Self-Service Banking, CBGO, Group COO-(WD77011)
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
About the role
The Service Delivery Manager(SDM) will manage the daily maintenance operations and drive innovative, best-in-class improvements within the Singapore Self-Service Banking (SSB) ATM Servicing Operations.
This role is pivotal in optimizing processes for enhanced efficiency and productivity, meticulously balancing these with robust risk management, strong controls, and exceptional service quality.
The SDM will strategically partner with Business Units to identify evolving needs, proposing and implementing solutions to improve existing operations or address new business, operational, or customer service demands.
Furthermore, SDM will lead and develop the operations team to consistently achieve agreed Business and Vendor Service Level Agreements (SLAs), alongside high levels of staff efficiency and productivity.
Responsibilities
Requirements
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
-enPrimary Location
:Singapore-DBS Asia HubJob
:SourcingSchedule
:RegularEmployee Status
:Full-time:Job Posting
:Sep 17, 2025, 6:11:42 AM✨ Smart • Intelligent • Private • Secure
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Unlock Your VP Service Potential: Insight & Career Growth Guide
Real-time VP Service Jobs Trends in Singapore, Singapore (Graphical Representation)
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Great news! DBS Bank is currently hiring and seeking a VP, Service Delivery Manager, Service Maintenance Operations Self Service Banking, CBGO, Group COO to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DBS Bank adheres to the cultural norms as outlined by Expertini.
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