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Urgent! Workplace Service Desk Analyst Job Opening In Singapore, Singapore – Now Hiring Givaudan



Job description

Join to apply for the Workplace Service Desk Analyst role at Givaudan

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Join to apply for the Workplace Service Desk Analyst role at Givaudan

Join us and celebrate the beauty of human experience.

Create for happier, healthier lives, with love for nature.

Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions.

There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In Singapore, you’ll be at the centre of every innovation, creation and solution available to the entire Asia-pacific region.

Working with our research, creation and production units, as well as our renowned perfumery school, you’ll make us a greater force for good.

Every day, your passion, your creativity, and your expertise will shape our future, making a positive difference on billions of people.

Every essence of you enriches our world.

We are Givaudan.

Human by nature.
Service Desk Analyst – Your future position?
As the Service Desk Analyst you will provide functional and technical support in Workplace Services area.
Location: 1 Woodlands Avenue 8
Reporting to: Workplace SD Manager ASEAN, AU
Main Responsibilities
Technical Support :

  • Get involved in Incident, Problem and Service Request Management
  • Provide workarounds and solutions based on Service Level Goals
  • In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure corrective actions and testing by other users
  • Propose or recommend IM&T Services modifications to reduce user impact
  • Refer more complex problems to problem managers or senior level
Communication
  • Clarify tickets logged with requesters and communicate about resolution progress
  • Ensure satisfactory customer service and prompt response times to the requesters
  • Share your support knowledge with peers in the same team and maintain associated documentation
  • Communicate with user community to provide the status of open problems and the changes associated with new solutions.

    Escalate issues or outages to the management
  • Develop good working relationships, resolve problems, and positively influence others to successfully produce customer satisfaction
Information Security
  • Ensure security rules implementation following the policies
You?
Are you someone who wants to grow and shape your own world?

Who thrives being in a culture where you can express yourself in a creative team environment?

Who wants to collaborate and learn together with teams who are as passionate as you are?

Then join us – and impact your world.
Your Professional Profile Includes
  • 3 or more years of experience
  • Knowledge of Microsoft-based operating systems
  • General knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory
  • Knowledge of informatics hardware (PC, Printer, scanner, smartphones etc.)
  • Basic Knowledge in SAP system (account, print)
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Temporary

Job function

  • Job function

    Information Technology
  • Industries

    Chemical Manufacturing

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Required Skill Profession

Database, Analytics & Bi, Technical Support & Administration



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    Unlock Your Workplace Service Potential: Insight & Career Growth Guide


  • Real-time Workplace Service Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Workplace Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10845 jobs in Singapore and 9106 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Workplace Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Workplace Service Desk Analyst Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Givaudan adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
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    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Workplace Service Desk Analyst Job Success
    Givaudan interview tips for Workplace Service Desk Analyst

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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