Workshop Supervisor

Roles & Responsibilities

Responsibilities:

• Lead and manage the workshop operations in terms of vehicle diagnosis and repair services.
  
  Determine the work prioritization and to allocate work and support technicians for all workshop tasks in the most efficient and effective way.
  
  
• Ensure that the workshop premises are properly always maintained and clean.
  
  
• To ensure a high service standard & quality workmanship provided to our customers.
  
  
• Maintains appropriate service and repair records and stock inventory records.
  
  
• Ensure technicians write up a work order and attend to technical queries.
  
  
• Responds to routine and emergency calls for repairs and service.
  
  
• To mentor and provide training and/or guidance to fellow colleagues.
  
  
• To maintain workplace harmonious among staffs and bring positive impact to fellow colleagues.
  
  
• Oversee and manage technicians so that appropriate information, instruction, training and guidance are provided when required.
  
  
• Liaise with Sales, Accounts, Parts or Management staff as required.
  
  
• Responsible for the health, safety and welfare of staff and customers in the workshop.
  
  To carry out and document health and safety checks.
  
  
• Responsible for the premise security and efficient running of the workshop and to consider improvements and efficiencies wherever possible.
  
  
• Organize appointments, collections, transportation and support for the workshop where required.
  
  
• Liaise with external vendors and suppliers for outsourced works and purchase of parts.
  
  
• Responsible for the workshop inventory and equipment.
  
  
• Assist and serves as a backup to other departments where the need arises.
  
  

Requirements:

• Minimum qualification of Nitec / Higher Nitec in Automotive Technology or related
• Minimum 2 years of relevant experience in Automotive repairs and workflow in workshop environment.
  
  
• Possess a valid Class 3 driving license
• Good communication and problem-solving skills
• Able to work independently within tight schedules
• Self-driven and excellent team player
• 5.5-day work week

Tell employers what skills you have
Workshop Operations
Troubleshooting
Interpersonal Skills
Inventory
Maintenance & Repair
Problem Solving
Class 3 Driving License
Communication Skills
Team Lead
Customer Satisfaction
Automotive Technology
Team Player
Customer Service
Work Order