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Urgent! x2 Contract Bank Customer Assurance Staff at Raffles Place, up to $5,000 Job Opening In Singapore, Singapore – Now Hiring Success Human Resource Centre Pte Ltd
Receive, investigate, and resolve customer complaints related to banking services, credit cards, servicing issues, and Financial Advisor Act compliance.
Act as the primary point of contact for escalated complaints, ensuring timely and effective resolution.
Engage with customers through various channels (phone, face-to-face, email) to gather information, understand concerns, and provide solutions.
Maintain a professional and empathetic demeanour while handling difficult situations.
Prepare detailed reports on complaint trends, issues analysis, and resolution outcomes for relevant stakeholders.
Identify recurring issues and recommend improvements to enhance customer satisfaction and operational efficiency.
Work closely with internal departments, including compliance, operations, and customer service, to address systemic issues and implement corrective actions.
Liaise with external stakeholders, including regulatory bodies, to ensure compliance and effective resolution of complaints.
Contribute to the development of policies and procedures aimed at improving the complaints handling process.
Stay updated on industry best practices and regulatory changes to ensure compliance and enhance service delivery.
Up to $5,000
1 Year Contract
Monday to Friday,9am to 6pm
Minimum Diploma holder with years of experience in customer service, complaints handling, or a related field, preferably within the banking or financial services industry.
Strong investigative skills with the ability to analyze complex issues and develop effective solutions.
Excellent communication and interpersonal skills, with a proven ability to handle difficult conversations and maintain professionalism under pressure.
Strong customer-centric mindset with a passion for delivering exceptional service.
Proficiency in report writing and data analysis.
Familiarity with relevant regulations and industry standards related to banking and financial services is a plus.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
*****@successhrc.com.sg (Registration no: R )
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
T: 6337 3*** | F: 6337 0*** | W:
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Unlock Your x2 Contract Potential: Insight & Career Growth Guide
Real-time x2 Contract Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for x2 Contract in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5128 jobs in Singapore and 4652 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in x2 Contract roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Success Human Resource Centre Pte Ltd is currently hiring and seeking a x2 Contract Bank Customer Assurance Staff at Raffles Place, up to $5,000 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: x2 Contract Bank Customer Assurance Staff at Raffles Place, up to $5,000 Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Success Human Resource Centre Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a x2 Contract Bank Customer Assurance Staff at Raffles Place, up to $5,000 Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for x2 Contract Bank Customer Assurance Staff at Raffles Place, up to $5,000 typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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