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Manager (Contact Centre Operations)

MINDEF Permanent/Contract Closing on 03 Oct 2025 What the role is You will be part of a dynamic team responsible for delivering exceptional customer service at the NS Contact Centre (NSCC), to MINDEF/SAF's customers who contact us through various service channels such as web chat, ...

Contact Centre Operations Manager

Optimizing daily operations in a contact centre environment is crucial for achieving service level agreements and operational excellence. Key Responsibilities: Manage day-to-day operations to achieve SLAs and operational excellence by strategically planning workflows, impr ...

Functional IT Project Manager (Retail Banking Operations & Customer Service Contact Centre Systems)

Bank Sector Client - Project Details: Customer Assisted Channels of Banking Technology Operations Function for Retail Banking Business: harmonization of the Retail Operations & contact centers. Typical delivery involves both platform migrations, new functionalities and the integration with other Gr ...

Manager Command Centre (Central Infra Services)

Overview Position: Manager - Command Centre (Central Infra Services) at Synapxe. The Command Centre Manager role works with various contractors and stakeholders for the operations and delivery of Command Centre Operations management services and provides expertise in process standardisation across servic ...

Manager Command Centre (Central Infra Services)

Overview Position: Manager - Command Centre (Central Infra Services) at Synapxe. The Command Centre Manager role works with various contractors and stakeholders for the operations and delivery of Command Centre Operations management services and provides expertise in process standardisation across ...

Manager/ Senior Manager, Customer Support

(What the role is) Health Promotion Board (HPB) is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being. To serve Singaporeans, HPB engages its custo ...

Centre Manager

The Centre Manager is responsible for overseeing the day-to-day operations of the centre, ensuring high standards of academic delivery, staff performance, customer satisfaction, and business growth. This role combines operational management, academic coordination, people management, and business development t ...

Enrichment Centre Manager

Overview We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for bot ...

Enrichment Centre Manager

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and stude ...

Enrichment Centre Manager

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and stude ...

Operations Executive Contact Centre

Oversee the day-to-day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance Indicators are met. Manage resource planning, forecasting and scheduling to drive optimum productivity and utilization. Analyze data and prepare daily, weekly and monthly repor ...

Education Centre Manager | Up to $5K + attractive performance based incentive 0310

Centre Manager (Tuition Centre)Working Days: 6 working days (including one weekend, rotating shift with one hour lunch break)Basic Salary: $3000 - $5000 + attractive performance-based incentive package Address: Lentor MRT Relevant working experience Interested applicants can send their re ...

Centre Manager (Tuition Centre) | Up to $5K + attractive performance based incentive 0310

Centre Manager (Tuition Centre)Working Days: 6 working days (including one weekend, rotating shift with one hour lunch break)Basic Salary: $3000 - $5000 + attractive performance-based incentive package Address: Lentor MRT Relevant working experience Interested applicants can send their re ...

Service Quality Executive Expression of Interest

Overview Service Quality Executive - Expression of Interest Responsibilities Provide comprehensive training to Customer service representatives Analyse/audit service incident data, emails, voice clips, and customer surveys to identify areas of service delivery that did not meet pre-establishe ...

Executive, Student Services

Company description: As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. < ...

center manager

Roles & Responsibilities Reporting to Director Monitor centre services by external operator. Strategies, Create, Plan and organize the curriculum and programmes for the centre. Manage the deployment, professional development and well-being of staff. Manage the day to day ...

Enrichment Centre Manager

About the Role As a Centre Manager at MindSpace , you'll play a strategic leadership role in driving the success of your centre(s). Your focus? Increasing enrolments and delivering an exceptional experience for both parents and students (our Champs). You'll lead a team of operations staff ...

Service Quality Executive Expression of Interest

Overview Service Quality Executive - Expression of Interest Responsibilities Provide comprehensive training to Customer service representatives Analyse/audit service incident data, emails, voice clips, and customer surveys to identify areas of service delivery tha ...

Centre Manager

Job Summary: BlueTree Education is seeking a driven and service-oriented Centre Manager to lead the daily operations of our education centre. The ideal candidate will ensure smooth centre functioning, deliver excellent customer service, support the teaching team, and achieve enrolment and retenti ...

Senior Specialist / Assistant Manager, Customer Service (Call Center Operations)

Senior Specialist / Assistant Manager, Customer Service (Call Center Operations)Summary: We are searching for a highly independent and result-oriented Customer Service Specialist! You will be part of the Customer Service team and will be supporting the management of our call centre service provider to de ...

Senior Specialist / Assistant Manager, Customer Service (Call Center Operations)

Overview We are searching for a highly independent and result-oriented Customer Service Specialist! You will be part of the Customer Service team and will be supporting the management of our call centre service provider to deliver outstanding customer experience to Scoot’s guests. Responsibilities <b ...

Senior Specialist

SummaryWe are searching for a highly independent and result-oriented Customer Service Specialist You will be part of the Customer Service team and will be supporting the management of our call centre service provider to deliver outstanding customer experience to Scoot's guests. Responsibilities ...

Assistant Centre manager

*Job Scope: Assistant Centre Manager (After-School Care) 1. Centre Operations & Administration * Assist the Centre Manager in overseeing the day-to-day operations of the after-school care centre. Ensure smooth implementation of schedules, programmes, and r ...

6723 Assistant Centre Manager [ Enrichment Centre | Multiple Location | up to $4K]

Assistant Centre Manager Working schedule Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends Working Hour: Weekdays: 10.20am - 7.20pm; Weekends: 8.45am - 6.30pm Salary: $3,000 - $4,000Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampi ...

Centre Manager

Job Summary: BlueTree Education is seeking a driven and service-oriented Centre Manager to lead the daily operations of our education centre. The ideal candidate will ensure smooth centre functioning, deliver excellent customer service, support the teaching team ...

Centre Manager

Job Summary: BlueTree Education is seeking a driven and service-oriented Centre Manager to lead the daily operations of our education centre. The ideal candidate will ensure smooth centre functioning, deliver excellent customer service, support the teaching t ...

Assistant Centre manager

Roles & Responsibilities Job Scope: Assistant Centre Manager (After-School Care) 1. Centre Operations & Administration Assist the Centre Manager in overseeing the day-to-day operations of the after-school care centre. Ensure smooth implementation of schedules, ...

Enrichment Centre Manager

We are seeking a driven Enrichment Centre Manager to lead centre growth and deliver exceptional parent and student experiences. This is a leadership role with a strong focus on enrolment sales and customer relationship management , while ensuring smooth daily operations. Key Responsibilities ...

Captain (Casual) The Black Pearl

The Black Pearl, is our newly opened fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospital ...

Enrichment Centre Manager

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and students ...

Finance cum Admin Executive

Job Purpose: To ensure the smooth and efficient operations of the Senior Care Centre by managing both administrative and financial tasks. The role supports the Centre Manager in day-to-day operations, billing and claims processes, procurement, and ensures compliance with reporting standards. This ...

Assistant Clinic Manager

Job Title: Assistant Clinic ManagerLocation: SingaporeJob Type: Full-TimeReports To: Senior Management Role Overview We are looking for a dynamic and experienced Assistant Clinic Manager to lead the daily operations of a premium dental healthcare facility in Singapore. This l ...

Assistant Clinic Manager

Job Title: Assistant Clinic ManagerLocation: SingaporeJob Type: Full-TimeReports To: Senior Management Role Overview We are looking for a dynamic and experienced Assistant Clinic Manager to lead the daily operations of a premium dental healthcare facility in Singapore. This l ...

6723 Assistant Centre Manager Enrichment Centre | Multiple Location | up to 4K Islandwide, SG

Roles & Responsibilities Assistant Centre Manager Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm Salary: $3,000 - $4,000 Location: Clementi, Bukit Batok, King's Arcade, A ...

Community Care Officer

Job Scope : Reporting to the Centre Manager, the Community Care Officer works closely with the Centre in-charge to handle the daily operations of the Active Aging Centre (AAC) and engage seniors living nearby in the community to participate in activities that support active lifestyles and promote their w ...

Sr Executive, Customer Svr & Ops Control Centre 6 months renewable contract

About the role We're looking for a Team Lead to oversee our Customer Service & Operations Control Centre team, ensuring seamless delivery of customer services. As a Duty Manager, you'll be responsible for leading a team of Customer Service Agents, managing operational matters, and driving pro ...

Tuition Center Manager

The Tuition Centre Manager oversees the daily operations, academic quality, staff performance, and overall growth of the centre. This role requires balancing administrative responsibilities, people management, and customer service to ensure smooth delivery of educational programs and a positive learning expe ...

Service Manager , Data Centre

Select how often (in days) to receive an alert: Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You ...

Sr Executive, Customer Svr

About the role We're looking for a Team Lead to oversee our Customer Service & Operations Control Centre team, ensuring seamless delivery of customer services. As a Duty Manager, you'll be responsible for leading a team of Customer Service Agents, managing operational matters, and driving proc ...

Enrichment Centre Manager

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and studen ...

Enrichment Centre Manager

Overview We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both ...

Enrichment Centre Manager

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and studen ...

Community Care Officer

Job Scope: Reporting to the Centre Manager, the Community Care Officer works closely with the Centre in-charge to handle the daily operations of the Active Aging Centre (AAC) and engage seniors living nearby in the community to participate in activities that support active lifestyles and promote their ...

Service Manager, Data Centre

Job Summary:We are seeking a Customer Success Manager to be the primary interface between our data centre operations and our customers. This role is responsible for ensuring exceptional service delivery, managing customer relationships, and addressing service-related concerns proactively. ...

Community Care Officer

Job Scope: Reporting to the Centre Manager, the Community Care Officer works closely with the Centre in-charge to handle the daily operations of the Active Aging Centre (AAC) and engage seniors living nearby in the community to participate in activities that support active lifestyles and promote their ...

Operations & Marketing Manager

Operations & Marketing Engagement Manager (Children Enrichment) Location: Mountbatten Centre (occasional travel to other centres), SingaporeEmployment Type: Full-timeSchedule: Tue–Fri 11:00am–9:00pm · Sat 8:30am–6:00pm · Sun & Mon offSalary: S$2,800 – S$3,500 (commensurate with experience) ...

Senior Associate

The Senior Associate / Associate Executive will be responsible to assist the Operations Team and Nurse Manager in the daily administrative tasks of the A&E department. To facilitate patient flow processes in A&E Care Centre, perform administrative requests and address feedback received to enhance patient expe ...

Treasury Manager (Trade Finance)

Our client is a global trading group with a strong regional hub in Singapore. They are seeking a Treasury Manager to join the Regional Treasury Centre, with a primary focus on trade finance and financing solutions for their trading businesses. This role partners closely with senior finance leaders globally a ...

Centre Services and Administration

We are looking for a Centre Administrator for Punggol Region to join the team. As a Centre Administrator, who is supervised by the Centre Manager, you are responsible for providing prompt, excellent and professional administrative, clerical and customer relations in order to ensure effective and effici ...

Customer Experience Coordinator Full time

Company: Advo Education CentreLocation: Novena For over 15 years, Advo Education Centre has been transforming the academic journeys of O and A level students. Our unique Learn more with less time methodology doesn't just boost grades; it builds confidence and unlocks potential. We're more than a ...

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    Manager-Contact-Centre-Operations Jobs in Singapore Job Search Guide, Trends and Insights

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