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Urgent! After Sales Account Manager Job Opening In Tai Seng – Now Hiring E-Cruit Team Pte Ltd

After Sales Account Manager



Job description

  • Build and maintain strong relationships with key customers
  • Coordinate with Account Managers, Sales, and Service Teams to align on post-sales expectations and ensure all required information is provided
  • Conduct regular account reviews with end-users and drive post-sales revenue growth
  • Manage service delivery for clients locally and regionally
  • Develop and implement customer service policies, procedures, and standards
  • Proactively understand client needs and deliver solutions to meet them
  • Support the growth of existing accounts and contribute to new business opportunities
  • Review and manage customer service contracts and service level standards
  • Address customer complaints and work with teams to ensure timely resolution
  • Collaborate with management to execute customer-focused growth strategies
  • Any other adhoc duties as assigned

Requirements:

  • Diploma in relevant fields
  • Min 2 years experience in AV/IT industry
  • Proficient in Microsoft Office applications
  • Location: Tai Seng
  • Working Hours: Mon-Fri (9am - 6pm)
  • Salary: Up to $6500
  • Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to for more job opportunities

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R
EA Licence No.:19C9603


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    Unlock Your After Sales Potential: Insight & Career Growth Guide


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