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Urgent! Application Engineer (Contact Centre Systems) - Cisco CVP IVR Job Opening In Singapore, Singapore – Now Hiring PERCEPT SOLUTIONS PTE. LTD.
Responsibilities
Collaborate with the Project Implementation Team to support and maintain Contact Centre Systems.
Engage directly with clients to understand requirements and deliver effective solutions.
Manage post-implementation support and resolve issues promptly.
Apply creative and innovative problem-solving techniques to address client challenges.
Identify, analyze, and resolve system and data issues through technical solutions.
Develop and customize application code to meet project or client requirements.
Maintain system security, integrity, and business continuity documentation.
Ensure compliance with both internal and client policies, processes, and standards.
Requirements
Proficient in Cisco CVP IVR development using Call Studio, including production maintenance.
Strong programming skills in Java, JavaScript, and experience with RESTful APIs.
Familiarity with Finesse Gadget customization and IVR/Finesse application development.
Experience with MS SQL and MariaDB databases; solid SQL query skills.
Good understanding of relational database design and data modelling concepts.
Hands-on experience with Node.js, and preferably Spring Boot or .NET Framework.
2–5 years of relevant software development experience.
Exposure to Contact Centre environments and System Integrator settings preferred.
Familiar with Agile methodology, SDLC, and source code management tools.
Willingness to work extended hours or weekends when required.
To apply, simply click the
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EA Licence No.:18S9405 / EA Reg.
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Percept Solutions is expanding and actively seeking talented individuals.
We encourage applicants to follow Percept Solutions on LinkedIn at to stay informed about new opportunities and events.
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Unlock Your Application Engineer Potential: Insight & Career Growth Guide
Real-time Application Engineer Jobs Trends in Singapore, Singapore (Graphical Representation)
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Great news! PERCEPT SOLUTIONS PTE. LTD. is currently hiring and seeking a Application Engineer (Contact Centre Systems) Cisco CVP IVR to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Application Engineer (Contact Centre Systems) Cisco CVP IVR Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERCEPT SOLUTIONS PTE. LTD. adheres to the cultural norms as outlined by Expertini.
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Key qualifications for Application Engineer (Contact Centre Systems) Cisco CVP IVR typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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