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Urgent! Application Production Support Engineer Job Opening In Singapore, Singapore – Now Hiring NTT SINGAPORE PTE. LTD.

Application Production Support Engineer



Job description

Job Title: Application Production Support Engineer (Contract )

Employment Type: 12-Month Renewable Contract under NTT, based at client site ( a leading global bank )

Join our team as an Application Production Support Engineer for a leading global bank in Singapore.

You will support mission-critical banking applications running on large-scale, high-availability platforms.

This role offers hands-on exposure to scripting, databases, middleware, cloud, and modern monitoring tools , working in a fast-paced environment with cross-functional teams.

Note: This role is focused on Application/Production Support .

Candidates with only Infrastructure/Desktop/EUC support background will not be considered.

Work Location: MBFC or Changi Business Park, Singapore

Salary Range: (based on experience)

Interested candidates are kindly requested to email their CV with their experience to

Key Responsibilities

  • Provide L2/L3 production support for business-critical applications.

  • Handle incident management, root cause analysis, and permanent fixes .

  • Develop and enhance automation scripts for monitoring, alerting, and reporting.

  • Monitor system health and performance using enterprise monitoring tools.

  • Partner with development, infrastructure, and QA teams to resolve issues.

  • Participate in release management, deployment, and patching cycles .

  • Document incidents, fixes, and SOPs for knowledge base.

  • Participate in on-call/rotational shifts when required.

Requirements

  • Bachelor's degree in Computer Science, IT, or related discipline.

  • 6 to 9 years of Application/Production Support experience.

  • Strong scripting skills (Shell, Python, PowerShell, Perl).

  • Proficiency in SQL for troubleshooting and data validation.

  • Solid knowledge of middleware/app servers (WebLogic, Tomcat, JBoss).

  • Hands-on with monitoring tools (Splunk, AppDynamics, Dynatrace, Grafana, Nagios).

  • Experience with incident, problem, and change management (ITIL framework).

  • Strong debugging, analytical, and communication skills.

  • Ability to work under pressure in a 24x7 banking environment.

Good to Have:

  • Exposure to DevOps / CI/CD pipelines (Jenkins, Git).

  • Familiarity with Kubernetes / container platforms .

  • Prior banking/financial services domain experience.
    ITIL Foundation certification.

Interested candidates are kindly requested to email their CV with their experience to

We look forward to your application


Required Skill Profession

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