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Urgent! Ascott Host Job Opening In Singapore, Singapore – Now Hiring CapitaLand



Job description

Job Description

Ascott Host

You will provide a high level of personalised service to exceed the expectations of residents.

You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home.

You will work with the Housekeeping, Engineering and Security Departments and report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

  • Ensure residents are well taken care of from the point of their arrival to departure
  • Provide in-room check-in service for all VIP residents
  • Attend to and anticipate all residents' queries and needs
  • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
  • Maintain residents’ accounts, information and preference profiles
  • Handle and record resident feedback and complaints, performing the appropriate service recovery and refer them to supervisors and managers
  • Receive and convey messages to residents promptly
  • Put together memorable affairs and events for residents
  • Build relationships with local businesses to create partnerships for our residents
  • Create an atmosphere that makes a ‘wow’ impression on the residents
  • Have close collaborations with your colleagues from the different departments to provide a personalised and seamless stay for all our residents
  • Perform related tasks as assigned
  • Job Requirements

    You have:

  • At least 3 years of relevant work experience preferably in the hospitality industry
  • Attained at least a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification
  • Service-oriented, attentive to details and observant
  • Fluent in verbal and written English
  • Passion in learning a variety of tasks, having meaningful conversations with others and creating memorable events.

  • Willingness to perform shifts
  • Benefits

  • 5-day work week in consideration of our culture of work-life balance
  • Flexible benefits with comprehensive medical coverage for self and family
  • Learning and development opportunities
  • Subsidised rates at Ascott Serviced Residences
  • Advocate staff volunteerism
  • Wellness programmes
  • About Us

    CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups.

    Headquartered and listed in Singapore, it owns and manages a global portfolio worth S$131.7 billion as at 30 September 2019.

    CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential.

    With a presence across more than 200 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.

    At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values.

    We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

    Benefits

  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences-
  • Strong advocate of staff volunteerism
  • Wellness programmes

  • Required Skill Profession

    Entertainment Attendants And Related Workers



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      Unlock Your Ascott Host Potential: Insight & Career Growth Guide


    • Real-time Ascott Host Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Ascott Host in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 205 jobs in Singapore and 175 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Ascott Host roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Ascott Host Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CapitaLand adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Ascott Host Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Ascott Host?

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    • Interview Tips for Ascott Host Job Success
      CapitaLand interview tips for Ascott Host

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the CapitaLand's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Ascott Host interview at CapitaLand, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CapitaLand's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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